Complaints
This profile includes complaints for Halsted Financial Services, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Complaints Summary
- 334 total complaints in the last 3 years.
- 142 complaints closed in the last 12 months.
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Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:04/22/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On 4/22/2025 at 8 AM, I received a text from Halsted stating they are collecting on a debt due to **** and Credit One. I do not have an account with ****. The ********** account this company is illegally attempting to collect on was discharged in a bankruptcy. It has been noted in my credit file and **** removed the alleged owed balance. I am requesting this company ceases contact with me immediately and remove any negative marks on my credit reports. Isn't it illegal to harass people about debt included in a bankruptcy?
Business Response
Date: 04/29/2025
Re: Case Number: 23237991
******* Bentley
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* ******* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all text mesages are equipped with a self-service opt-out mechanism.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Customer Answer
Date: 04/30/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *******Initial Complaint
Date:04/19/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am filing this complaint against ******** Financial Services for their unlawful and unethical attempt to collect a debt that does not belong to me. ALSO: My NAME IS ******** L. *****; NOT ******** Y, as CLEARLY listed in their attached correspondence. On 4/19/2025, I received an aggressive and unsolicited communication from ******** Financial Services, claiming that I owe a past due balance to ************ This is factually incorrect, as I do not have any past due accounts with ***********, nor have I received any prior notice or validation of this alleged debt from ******** Financial Services.This company has failed to provide debt validation as required under the Fair Debt Collection Practices Act (FDCPA, 15 U.S.C. 1692g). They are pursuing a collection action without verifying the accuracy or legitimacy of the debt. Their tone was unprofessional and intimidating, and their behavior amounts to harassment and deceptive practices, potentially violating 15 U.S.C. 1692d and 1692e.I am concerned about the potential impact on my credit, and I take this matter seriously. I have since contacted *********** and will be filing a complaint with the Consumer Financial ***************** (CFPB) as well.Desired Resolution:Immediate withdrawal of all claims regarding this alleged debt Written confirmation that no negative reports have been or will be submitted to any credit reporting agency Assurance that ******** Financial Services will cease all contact with me moving forwardBusiness Response
Date: 04/22/2025
Re: Case Number: 23226249
******** Moore
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******** ***** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, as well as the desired resolution. Considering this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Customer Answer
Date: 04/23/2025
Complaint: 23226249
I am rejecting this response because: I do NOT have any delinquent accounts with Capital One.
Sincerely,
******** L. *****Business Response
Date: 04/30/2025
Re: Case Number: 23226249
******** Moore
To Whom It May Concern:
This is our second response regarding a consumer complaint filed by ******** ***** against Halsted Financial Services, LLC. Again, Halsted Financial Services, LLC.,denies all allegations of wrongdoing.
Considering the consumers original complaint, our office has ceased any attempts to communicate with the Consumer by adding the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
Additionally,we offered the consumer an option in our initial response, to contact our office with further concerns, but they have not contacted us.
To reiterate, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Customer Answer
Date: 04/30/2025
Complaint: 23226249
I am rejecting this response because: I do not owe this debt. I will be filing a lawsuit against ***********. You all contacted ME. Your information is incorrect, therefore, there is wrongdoing on your part.
Sincerely,
******** L. *****Initial Complaint
Date:04/09/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I receive daily text messages from Halsted Financial about a debt that is not mine. I have no debt, I have never even heard of the bank it's referring to, and I feel harassed.Business Response
Date: 04/18/2025
Re: Case Number: 23181880
**** Holtzclaw
To Whom It May Concern:
This response is regarding a consumer complaint filed by **** ********* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
In light of this complaint and dispute,we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all text messages are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Customer Answer
Date: 04/21/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
**** *********Initial Complaint
Date:04/02/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Halsted is bombarding me with text messages for an Integra Credit(CCB) account with which I have no knowledge or account. Someone used my phone number to perpetrate fraud because it's not me. The reference number G6n7n, which is attached to their website, asks for a social security number. I am not providing this information as I am not validating a debt that does not belong to **** would like them to cease sending me text messages to ************ and add my number to the *** list for their organization. I will not respond to their STOP request and validate my phone number is real. I know the tricks. I am not falling for it.Business Response
Date: 04/08/2025
Re: Case Number: 23151762
****** Smellie
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****** ******* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
In light of this complaint and dispute,we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all text messages are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:03/31/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Iam disputing an invalid account reported by ******************************************* on my credit report. This account is inaccurate, unverified, and violates the Fair Credit Reporting Act (FCRA). Since it does not meet the legal standards for reporting, I request its immediate removal. If the furnisher cannot provide proper validation, it must be deleted per federal law.Business Response
Date: 04/08/2025
Re: Case Number: 23140965
******* Avery
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* ***** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:03/30/2025
Type:Status:ResolvedMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am receiving daily emails from Halsted Financial regarding notice for a debt collection that I do not have, have never been communicated about, and is not listed on my credit report. Additionally, the name used in the email correspondence has a different middle initial than myself, reinforcing that this is not my debt. I have unsubscribed and marked these notices as spam multiple times because this is not my debt and this communication is not for me, but I continue to be harassed.Business Response
Date: 04/02/2025
Re: Case Number: 23136496
******* F *******
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* F ******* against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously.
We are in receipt of the consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed. Moreover, all email communications are equipped with a self-service opt-out mechanism.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** S. *****, ***** CRCP General Counsel Halsted Financial Services, LLC email: *********************************************************************************************** PH: ***********************Customer Answer
Date: 04/03/2025
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
******* *******Initial Complaint
Date:03/29/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
On or around 3 - 24 - 25 eye contacted ******** financial services to pay off a collections debt we settled on $557.11 I gave them my routing number and account number to take the money out of my checking account they sent me an email on ****** ******* they could not get the money I called them and I could not even understand any of the people that transferred me there they're all Asian descent and I can understand when they are speaking I got to a supervisor and was really frustrated couldn't even understand them so my question is how did they lose my account information on my checking account I would like to hear from a person that can speak English and explain themselves how they can be so ignorant to lose my very important and secure information thank youBusiness Response
Date: 04/10/2025
Re: Case Number: 23132887
****** W ***** JR
To Whom It May Concern:
This response is regarding a consumer complaint filed by ****** W ***** ** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover, Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the Consumers complaint and would like to confirm that we have notified our client of the consumers complaint, as well as the desired resolution.
The Consumer had an initial balance of $742.81and agreed to a settlement amount of $557.11. Our office received payment from the consumer on 03/21/2025 for an amount of $557.11.
The account is now settled in full. We apologize for any inconvenience the consumer may have faced.
I hope that this addresses the Consumers concerns. If I can be of any further assistance,please do not hesitate to contact me or my office directly by phone at ********************** or via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:03/28/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
Dear ******** Financial Services,I am writing to formally dispute the debt referenced in your recent communication, which states that I owe $540 associated with account number ********. I believe this debt is inaccurate, as I do not recognize it.I kindly request that you provide me with the necessary documentation to validate this debt, including any relevant account statements and proof of the original creditor. Under the Fair Debt Collection Practices Act, I have the right to request this information.Please note that I am not refusing to pay a legitimate debt; I merely seek clarification and verification of the amount owed. I would appreciate your prompt attention to this matter.Thank you for your cooperation. I look forward to your response.Business Response
Date: 04/10/2025
Re: Case Number: 23123893
********* Davis
To Whom It May Concern:
This response is regarding a consumer complaint filed by ********* ***** against Halsted Financial Services LLC. Complaints of this nature are taken very seriously.
We are in receipt of the consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and request for verification documents, as well as the desired resolution. Our office is no longer handling the account, and it has been returned to our client. The consumer should contact your clients ***************************** with any questions. Contact info is below:
************** or in writing at ***********************************************
To be clear, Halsted Financial Services LLC is not a data furnisher to any *********************** (CRA) and, as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:03/27/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with the ****************, I do not have a contract with Halsted Financial Services, they did not provide me with the original contract as I requested.Business Response
Date: 04/02/2025
Re: Case Number: 23125516
Akira Harewood
To Whom It May Concern:
This response is regarding a consumer complaint filed by ***** ******** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************Initial Complaint
Date:03/24/2025
Type:Status:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with **** funding. I do not have a contract with Halsted Financials. They did not provided me with the original contract as requested.Business Response
Date: 04/02/2025
Re: Case Number: 23107554
******* Bhandari
To Whom It May Concern:
This response is regarding a consumer complaint filed by ******* ******** against Halsted Financial Services, LLC. Complaints of this nature are taken very seriously. Moreover,Halsted Financial Services, LLC denies any allegations of wrongdoing.
We are in receipt of the consumers complaint and dispute and would like to confirm that we have notified our client of the consumers complaint and dispute, as well as the desired resolution. In light of this complaint, we have placed an immediate cease on any attempts to communicate with the Consumer. We have also added the Consumers phone number onto our Do Not Call List to ensure no calls or SMS can be placed.
To be clear, Halsted Financial Services, LLC is not a data furnisher to any *********************** (CRA) and as such, Halsted has not furnished information relating to this matter to any CRA.
At Halsted Financial Services, we take our customer service and consumer protection obligations very seriously. Due to safety and privacy concerns, we are unable to discuss this matter further on this platform. If I can be of any additional assistance, please do not hesitate to contact me via e-mail at ***********************************************************************************************
Sincerely,
***** ************, ***** CRCP General Counsel Halsted Financial Services, LLC email:*********************************************************************************************** PH: ***********************
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