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Find a Location

Parks' Plumbing & Sewer Inc. has 1 locations, listed below.

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    Business ProfileforParks' Plumbing & Sewer Inc.

    Sewer Inspection
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2010

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Flood Control, Sewer Repairs, Yard Drainage, Water Service, Seepage, Plumbing and Electrical services.

    Business Details

    Location of This Business
    8121 N. Lawndale, Skokie, IL 60076-3321
    BBB File Opened:
    4/1/1986
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Started Locally:
    1/1/1980
    Business Incorporated:
    9/30/1985
    Accredited Since:
    6/1/2010
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jeff Poczatek, President
    • Ms. Jessica Caldero, Manager
    Contact Information

    Principal

    • Mr. Jeff Poczatek, President

    Customer Contact

    • Ms. Jessica Caldero, Manager
    Additional Contact Information

    Fax Numbers

    • (847) 676-9338
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/03/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In December 2023 Parks Plumbing and Sewer, *** was contracted to install a overhead sewer system to prevent flooding. As this property experienced flooding in July 2023. After installing the system on March 15, 2024, Parks Plumbing and Sewer, *** is demanding that I pay in full amount without bringing their electrical work up to code. After the Village of ******** regarded their electrical work as unacceptable and they did not pass the electrical inspection. As a part of their pre-assessment Parks sent their electrician to evaluate what was needed. When the Parks electrician assessment determined no other modifications to the electrical panel was needed.. They did not mention any other requirements verbally or in writing. They indicated the could connect to the flood control. The installation could proceed. After completion of the work, an electrical inspection by ******** Parks was failed. Parks was required make their work come into compliance with current electrical codes as they had run electrical wires through my home. Im concerned that the sudden reversal in stance and refusal to comply with necessary corrections cast doubt on their integrity viability of the entire project. Rather than acknowledging the necessity of adhering to regulations for the safety and effectiveness of the sewer system, Parks Sewer brazenly demanded full payment without addressing the identified issues. Their demand was accompanied by an additional cost of $4800, purportedly to cover the expenses of the required electrical corrections. Also, Parks refusal to make electrical adjustments, which they are responsible for, would result in disqualification for reimbursement from the ******** Whats required and needed: (1)Electrical codes corrected (no additional cost), (2)a clean electrical inspection(a pass)(3) to sign-off on the Village of ******** reimbursement as the Contractor and (4) receipt for payment for the contracted amount ********** $12030 Paid $5000
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    JIMMY C

    1 star

    05/02/2024

    ///SCAMMERS //// I got the Parks' double guard flood control system installed for $9,880, plus the $195 option for the Parks' camouflage cover. After the work was done I kept and calling and calling and calling to have the field Manger to come out and look at the BIG dip my front lawn had because of this flood control system installation I was asking them to fix and level my lawn cause it looks like a sinking hole. I sent multiple pictures thru e-mail and text and nothing ever happened. I got the run around for 2yrs. THIS COMPANY DOES NOT RESPECT THERE CUSTOMERS,, ONCE THEY GET YOUR MONEY YOU WOULD NEVER SEE THEM COME OUT AGAIN. MANAGEMENT IS A DISGRACE.

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