Business ProfileforHicks Gas

I was a hicks gas customer for several years and awesome at first. Then **** ran the store. He allowed my family to sit in a freezing home while laughing at us due to pressure being too low, we had someone here that made him come see in person it was too low preventing our furnace to fire during below zero cold spell. Fast forward a couple years and they showed up to our house in March threatening to remove our tank with propane in it accusing us of filling it with another companies' gas. I was appalled and felt violated. They made us pay COD and wanted us to leave "blank checks" for them to fill out. In Feb. 2023 we switched to a new company. Now I have been calling the Spfld store to get the hazardous, abandoned propane tank out of my yard. I was put on a "list". 2 weeks ago we had a trespasser come onto the property trying to either steal propane, or they thought we had anhydrous tanks since they had been spraying the fields around us. This occurred during the day right before my little girls came home from school off the bus. I'm thankful they didn't encounter this criminal, but now I fear they will return. I called hicks the day of the occurrence expressing my concerns and still haven't heard anything. Last week I called the Lincoln office I was put in touch with ***** ***** who said he would contact ****( the manager that used to run Spfld store and the one that treated us poorly). Today I called Bloomington spoke to ***** who said he would again talk to **** about getting this tank picked up. I pleaded with them that this is an emergency and it needs to be worked in, but fear with **** in control this will not happen as he has never had concern for the safety and wellbeing of my family. They refused to give me ****'s bosses name walking me in circles saying they would have them contact me, then after explaining the safety concerns I was given his name, but no one knows his number or location. It takes 30 min for ems to get here if something bad happens.