ComplaintsforVeriFacts, LLC

Skip Tracing

View Business profile

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Initial Complaint
06/04/2024
Complaint Type:
Customer Service Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
This company keeps calling my place of business. They need to stop harassing me I did not give permission for them or ANYONE to do an employment verification!! I have no idea what they want and they will not advise me who sent them to request personal information! I DO WANT THIS COMPANY to contact me or my employment in any kind of way!
Business response
06/07/2024
In response to your communication via the Better Business Bureau dated 06/04/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
05/29/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This business has contacted my place of work / my direct superior requesting information about my employment with zero additional information and has not been authorized to do so. They have created a large amount of discomfort and concern in the process. I request that they immediately cease and desist all communication with my place of employment!
Business response
05/30/2024
In response to your communication via the Better Business Bureau dated 05/29/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************.
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance Department
Customer response
05/31/2024

Complaint: 21773443

I am rejecting this response because:

I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLC

Sincerely,

*************************************
Business response
06/03/2024
This is in response to your communication received through the BBB dated 05/31/2024.

VeriFacts wishes to address your concerns and assist you in resolving this matter.

To comply with your request, we have taken the necessary steps that no further communication will
take place with you and/or your employer.

Respectfully,
VeriFacts, LLC Compliance Department
Customer response
06/04/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

*************************************
Initial Complaint
05/14/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This business has contacted my place of work / my direct superior requesting information about my employment with zero additional information and has not been authorized to do so. They have created a large amount of discomfort and concern in the process. I request that they immediately cease and desist all communication with my place of employment!
Business response
05/15/2024
In response to your communication via the Better Business Bureau dated 04/14/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
05/13/2024
Complaint Type:
Customer Service Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company keeps calling my place of business as well as other contacts in my life. They need to stop harassing me I did not give permission for them to do an employment verification now they put my job in jeopardy as my boss now thinks I am looking for another job. Incredibly unprofessional staff with their voicemails and risking peoples livelihood and losing their jobs.
Business response
05/14/2024
In response to your communication via the Better Business Bureau dated 05/13/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *********************
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
05/10/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company has contacted me and my employer requesting my personal information. I did not consent to this, or any other company, calling my employer, OR anyone else asking about my personal information. I'm asking that they cease and desist all contact immediately. Whatever information they obtain should be deleted and/or destroyed immediately as they had no authorization from me or my representatives to obtain my personal information.
Customer response
05/10/2024
This company had contacted my employer asking for personal information about me without my consent, I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLC
Business response
05/13/2024
In response to your communication via the Better Business Bureau dated 05/10/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *********************
Sincerely,
VeriFacts, LLC Compliance Department
Customer response
05/13/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

BM
Initial Complaint
04/29/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company has contacted me and my employer requesting my personal information. I did not consent to this, or any other company, calling my employer, OR anyone else asking about my personal information. I'm asking that they cease and desist all contact immediately. Whatever information they obtain should be deleted and/or destroyed immediately as they had no authorization from me or my representatives to obtain my personal information.
Business response
04/30/2024
In response to your communication via the Better Business Bureau dated 04/29/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
04/24/2024
Complaint Type:
Product Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company has contacted me and my employer requesting my personal information. I did not consent to this, or any other company, calling my employer, OR anyone else asking about my personal information. I'm asking that they cease and desist all contact immediately. Whatever information they obtain should be deleted and/or destroyed immediately as they had no authorization from me or my representatives to obtain my personal information.
Business response
04/25/2024
In response to your communication via the Better Business Bureau dated 04/24/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************
Sincerely,
VeriFacts, LLC Compliance Department
Customer response
04/25/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***********************
Initial Complaint
04/22/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
They called my employer asking for personal Information.
Business response
04/23/2024
In response to your communication via the Better Business Bureau dated 04/22/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
Sincerely,
VeriFacts, LLC Compliance Department
Customer response
04/23/2024

Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

Sincerely,

***************************
Initial Complaint
04/02/2024
Complaint Type:
Service or Repair Issues
Status:
Resolved
The complainant verified the issue was resolved to their satisfaction.
This company is contacting my place of employment and I have no idea who they are and how they got my information. I did not apply for anything anywhere and will not give out my personal information to anyone. Stop trying to contact me! Fraud at its finest!
Business response
04/04/2024
In response to your communication via the Better Business Bureau dated 04/02/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
Sincerely,
VeriFacts, LLC Compliance Department
Initial Complaint
03/06/2024
Complaint Type:
Order Issues
Status:
Answered
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Called my place of employment asking for my pay rate my schedule an even wanted them to give my address to them, I didn't give them any authorization to do any of this.
Business response
03/08/2024
In response to your communication via the Better Business Bureau dated 03/06/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer. Our outreach is legitimate, and we do abide by all applicable state and federal regulations. To receive additional information, please contact our compliance department at *********************. We look forward to hearing from you and providing any additional contact information you may need.
Sincerely,
VeriFacts, LLC Compliance Department

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business.

Cookies on BBB.org

Need to file a complaint?

Complaint Details

Showing all complaints

Business response

Business response

Customer response

Business response

Customer response

Business response

Business response

Customer response

Business response

Customer response

Business response

Business response

Customer response

Business response

Customer response

Business response

Business response

BBB Rating & Accreditation

Contact Information

Customer Complaints Summary