ComplaintsforVeriFacts, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/10/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
They contacted a friends business on 9/10/21. I am on disability and do not work. I'm not sure where they got this info at. When I called the number, I received a voice mailbox for *****.Business response
09/13/2021
This is in response to your communication received through the BBB dated 09/11/2021.VeriFacts wishes to address your concerns and assist you in resolving this matter.
VeriFacts is in the business of providing location services to its clients. To comply with your request, we have taken the necessary steps that no further communication will take place with you and/or your employer.
If you need further clarification or more detailed information, please contact me directly at ************.
Thank you,
*************************Initial Complaint
09/09/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company called my friends business trying to verify employment for me. I do not even work there. They were asking for my name and date of birth. The girl assumed it was a scam and hung up. This company is asking illegal private information.Business response
09/10/2021
This isin response to your communication received through the BBB dated 09/10/2021.VeriFacts wishes to address your concerns and assist you in resolving thismatter.
VeriFactsis in the business of providing location services to its clients. To ********** your request, we have taken the necessary steps that no furthercommunication will take place with you and/or your previous employer.
If you need further clarification or more detailedinformation, please contact me directly at ************.
Thank you,*************************
Initial Complaint
09/08/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On 09/03/2021, my employer received an email from them requesting information about me. They have also now received a phone call about my information as well. I have not received any personal phone calls from this company nor I have I received anything in the mail. I feel it is unprofessional of them to reach out to my employer prior to making contact with me. I have no voicemails left by this company that might have been missed while working. I feel as that they may be phishing for information.Business response
09/09/2021
This isin response to your communication received through the BBB dated 09/09/2021.VeriFacts wishes to address your concerns and assist you in resolving thismatter.
VeriFactsis in the business of providing location services to its clients. To ********** your request, we have taken the necessary steps that no furthercommunication will take place with you and/or your employer.
If you need further clarification or more detailedinformation, please contact me directly at ************.
Thank you,
*************************Initial Complaint
09/01/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
My employer was called 2x in one day, which violates Fair Debt Collection Practices Act. I do not want to be verified or contacted at work. I never received anything in the mail or on my personal phone. I do not need you calling where I work to harass people. Take me off the calling list now.Business response
09/02/2021
This isin response to your communication received through the BBB dated 09/02/2021.VeriFacts wishes to address your concerns and assist you in resolving thismatter.
VeriFactsis in the business of providing location services to its clients. To complywith your request, we have taken the necessary steps that no furthercommunication will take place with you and/or your employer.If you need further clarification or more detailedinformation, please contact me directly at ************.
Thank you,
*************************Initial Complaint
08/31/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company has been harassing my former employer asking for information on my behalf. They have emailed prior employees who have nothing to do with *************** asking for my personal information. This is embarrassing and illegal. Do not contact anyone including previous employers in regards to me. You have done a soft pull on my credit report and have my information so unsure why you would be contacting anyone but me! Stop now or I will seek counsel.Business response
09/01/2021
This isin response to your communication received through the BBB dated 09/01/2021.VeriFacts wishes to address your concerns and assist you in resolving thismatter.
VeriFactsis in the business of providing location services to its clients. To complywith your request, we have taken the necessary steps that no furthercommunication will take place with you and/or your past employer.If you need further clarification or more detailedinformation, please contact me directly at ************.
Thank you,
*************************
Customer response
09/01/2021
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*********************************Initial Complaint
08/17/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company has repeatedly contacted my previous employer, despite being told that my previous employer will not release any information without a signed authorization form me. I will not sign an authorization. I have no open collections, so there is no legitimate reason for them to contact myself or my previous employer. As the caller refuses to release any information as to whom hired them, I can only surmise this is a scam. Verifacts must immediately cease all contact between themselves and any past or current employer.Business response
08/18/2021
This isin response to your communication received through the BBB dated 08/18/2021.VeriFacts wishes to address your concerns and assist you in resolving thismatter.
VeriFactsis in the business of providing location services to its clients. To ********** your request, we have taken the necessary steps that no furthercommunication will take place with you and/or your previous employer.Should you need additional information, I ask that youplease call me at ****************** to verify the last four digits of yoursocial security number or you can email the info if you would rather do that.In doing so, this will allow me to release the client contact information thatwe are updating on behalf of so you can contact them directly for any furtherinformation.
Thank you,
*************************Initial Complaint
08/13/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
On August 13th, 2021 Verifacts called my employer and said they are updating my employers, list of employee's which is a lie to find out all they did is ask if this was my name and DOB and if I currently am employed where I am employed but they do not work for my company to update anything, this should not be legal if they have a client wanting something do it the legal way not sneaky way if we were to sneak this stuff we would get in trouble. This is like scamming to get identity from people. They need to be stopped at once and should not be able to call or proceed anything at my place of employment along with who they are working for!!!!!!Business response
08/16/2021
This isin response to your communication received through the BBB dated 08/14/2021.VeriFacts wishes to address your concerns and assist you in resolving thismatter.
VeriFactsis in the business of providing location services to its clients. To ********** your request, we have taken the necessary steps that no furthercommunication will take place with you and/or your employer.Should you need additional information, I ask that youplease call me at ****************** to verify the last four digits of yoursocial security number or you can email the info if you would rather do that.In doing so, this will allow me to release the client contact information thatwe are updating on behalf of so you can contact them directly for any furtherinformation.
Thank you,
*************************
Initial Complaint
07/13/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Called my work today and wouldn't give me any information on why they wanted me to confirm personal information. Do not call my work take me off the list.Business response
07/15/2021
Good Afternoon,
This is in response to your communication received through the BBB dated 07/14/2021. We wish to address your concerns and assist you in resolving this matter.
VeriFacts is in the business of providing location services to its clients. We have taken the necessary steps that no further communication will take place with you or your employer.
If you need further assistance, please contact me directly at ************.
Thank you,
*************************
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Customer Complaints Summary
211 total complaints in the last 3 years.
55 complaints closed in the last 12 months.