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ComplaintsforVeriFacts, LLC
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/13/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLCBusiness response
08/14/2024
This is in response to your communication received through the BBB dated 08/13/2024.
VeriFacts wishes to address your concerns and will update our system accordingly.
To comply with your request, we have taken the necessary steps that no further communication will take place with you and/or any employer regarding your employment.
**Any Information obtained will not be used and/or shared at your request.
If you need further clarification or more detailed information, please contact me directly.
Thank you,
*************************
Business Administrative Specialist
E-mail: *******************Initial Complaint
08/12/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
This company is calling my employer harressing them and asking for personal info not sure if thier trying to steal my identity but from the reviews I have read about this company they should not be trustedBusiness response
08/14/2024
In response to your communication via the Better Business Bureau dated 08/12/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
We look forward to hearing from you and providing any additional contact information you may need.Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance DepartmentInitial Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company, who failed to provide information, contacted my employer without my consent.Business response
07/29/2024
In response to your communication via the Better Business Bureau dated 07/25/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance DepartmentCustomer response
07/29/2024
Complaint: 22037367
I am formally requesting that you cease and desist all phone calls immediately.
*****************************Business response
07/30/2024
This is in response to your request via the Better Business Bureau dated 07/29/2024
We have taken the necessary steps so that no further communication will take place with you and/or your employer.
Thank you.
Initial Complaint
06/04/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company keeps calling my place of business. They need to stop harassing me I did not give permission for them or ANYONE to do an employment verification!! I have no idea what they want and they will not advise me who sent them to request personal information! I DO WANT THIS COMPANY to contact me or my employment in any kind of way!Business response
06/07/2024
In response to your communication via the Better Business Bureau dated 06/04/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance DepartmentInitial Complaint
05/29/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This business has contacted my place of work / my direct superior requesting information about my employment with zero additional information and has not been authorized to do so. They have created a large amount of discomfort and concern in the process. I request that they immediately cease and desist all communication with my place of employment!Business response
05/30/2024
In response to your communication via the Better Business Bureau dated 05/29/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************.
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.
Sincerely,
VeriFacts, LLC Compliance DepartmentCustomer response
05/31/2024
Complaint: 21773443
I am rejecting this response because:I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLC
Sincerely,
*************************************Business response
06/03/2024
This is in response to your communication received through the BBB dated 05/31/2024.
VeriFacts wishes to address your concerns and assist you in resolving this matter.
To comply with your request, we have taken the necessary steps that no further communication will
take place with you and/or your employer.
Respectfully,
VeriFacts, LLC Compliance DepartmentCustomer response
06/04/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************************Initial Complaint
05/14/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This business has contacted my place of work / my direct superior requesting information about my employment with zero additional information and has not been authorized to do so. They have created a large amount of discomfort and concern in the process. I request that they immediately cease and desist all communication with my place of employment!Business response
05/15/2024
In response to your communication via the Better Business Bureau dated 04/14/2024, wed like to provide you with additional information on our company and reason for our outreach.
Our company updates and verifies contact information for a company you do business with today. Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at **********************
We look forward to hearing from you and providing any additional contact information you may need. Should you request to no longer receive communication from us, just let us know and well update our records.Sincerely,
VeriFacts, LLC Compliance DepartmentInitial Complaint
05/13/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
This company keeps calling my place of business as well as other contacts in my life. They need to stop harassing me I did not give permission for them to do an employment verification now they put my job in jeopardy as my boss now thinks I am looking for another job. Incredibly unprofessional staff with their voicemails and risking peoples livelihood and losing their jobs.Business response
05/14/2024
In response to your communication via the Better Business Bureau dated 05/13/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *********************
Sincerely,
VeriFacts, LLC Compliance DepartmentInitial Complaint
05/10/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This company has contacted me and my employer requesting my personal information. I did not consent to this, or any other company, calling my employer, OR anyone else asking about my personal information. I'm asking that they cease and desist all contact immediately. Whatever information they obtain should be deleted and/or destroyed immediately as they had no authorization from me or my representatives to obtain my personal information.Customer response
05/10/2024
This company had contacted my employer asking for personal information about me without my consent, I am asking for Verifacts, LLC to cease and desist all contact with me or any present or past employers immediately and to delete/destroy any personal information collected about me without my express written consent or authorization. Further I do not consent or authorize any personal information be collected by Verifacts, LLCBusiness response
05/13/2024
In response to your communication via the Better Business Bureau dated 05/10/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our ********************* at *********************
Sincerely,
VeriFacts, LLC Compliance DepartmentCustomer response
05/13/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
BMInitial Complaint
04/29/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This company has contacted me and my employer requesting my personal information. I did not consent to this, or any other company, calling my employer, OR anyone else asking about my personal information. I'm asking that they cease and desist all contact immediately. Whatever information they obtain should be deleted and/or destroyed immediately as they had no authorization from me or my representatives to obtain my personal information.Business response
04/30/2024
In response to your communication via the Better Business Bureau dated 04/29/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************
Sincerely,
VeriFacts, LLC Compliance DepartmentInitial Complaint
04/24/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
This company has contacted me and my employer requesting my personal information. I did not consent to this, or any other company, calling my employer, OR anyone else asking about my personal information. I'm asking that they cease and desist all contact immediately. Whatever information they obtain should be deleted and/or destroyed immediately as they had no authorization from me or my representatives to obtain my personal information.Business response
04/25/2024
In response to your communication via the Better Business Bureau dated 04/24/2024.
To comply with your request, we have taken the necessary steps so that no further communication will take place with you and/or your employer.
Our outreach is legitimate, and we do abide by all applicable state and federal regulations.
To receive additional information, please contact our compliance department at *********************
Sincerely,
VeriFacts, LLC Compliance DepartmentCustomer response
04/25/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***********************
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Customer Complaints Summary
211 total complaints in the last 3 years.
39 complaints closed in the last 12 months.