ComplaintsforWeaver Realty & Management, Inc.

• Initial Complaint

  02/14/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  My name is ************************* (my daughter *********************** is typing for me) and own a condo in ****** Condominiums at *************************************. Our building is managed by Weaver Realty & Management based out of ***********.On Dec 22nd 2023 we had 4ft of water in our basement due to a water main that broke. All that has been fixed with the exception of the common area elevator. I live on the 6th floor. I am 75 years old and I also live with multiple elderly residents. We also have a man who has recently had his leg amputated. It is very hard for most of the residents to use the stairs mostly because of age. We are going on two months now with no answers other than parts are being ordered. When you call the Weaver Realty, youre immediately sent to their mailbox which is full. You cannot leave a message and then are hung up on. I feel that I have been very patient BUT after just getting out of the hospital yesterday due to having stroke like symptoms after climbing 6flights of stairs, it is now time to get some resolve elsewhere due to the fact of Weaver Realty not doing their job. We pay high assessment fees that recently also increased. Im hoping that the BBB can help me and the residents in some kind of way. We are desperate at this point. Thank you for taking the time!!

• Initial Complaint

  12/19/2023

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  This is a complaint against an *** that is abusing its powers. I paid a required move-out fee of $250 on 8/29/2023. The *** states that after you move out, they inspect the common areas and will refund $150 if no move-out related issues are found. Nearly four months after moving out, they have not returned this move-out deposit. On 11/30/2023 I received an email from the *** stating that I had a balance of $213.00. No supporting documentation was provided other than a bill from their office. I responded the same day and explained that I spoke to the property manager the day before and it was stated to me that the *** had not discovered the source of the leak. This *** is charging me a plumber fee that should not have been billed to me and is refusing to refund my move-out fee until I pay something that they have not provided proof that I am responsible for a plumbing visit. This *** has a history of overcharging unit owners and not responding to unit owners. They have abused their power by charging exorbitant fees from unit owners when they are both moving in and moving out.

• Initial Complaint

  11/17/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  My name is *********************************, I lived at ***************** apt 209 ******** for ********************************************************************* my apartment. I notified the head of maintenance and they only placed a gel which didnt do anything so I had to buy products with my own money. I saw that my neighbor across from me had cockroaches coming out of her door. Cockroaches were seen on the hallway, bathrooms and my kitchen. I made the decision to leave that place since they werent fulfilling their duties as an association by being responsible, competent and disregarding health risks. I had to deal with this for almost a year. I asked the property manager to refund me the money I paid for the products and they refused. When I put my condominium up for sale I had to sell all my things and notified ***** at that time. When the condo was officially sold they charged me $250 for moving even though I sold almost everything little by little before I put the condo up for sale. When I left I only took my clothes, personal and kitchen products. I notified ***************************** Property Manager that I had not moved but she was very rude to me and made me feel ignored. I asked her by email and she did not respond. I personally went to the office and she was very rude and told me that she was absolutely not giving me my money back because the maintenance manager ******* stated it. *******, since the very first day we had moved in in 2011 he had always been argumentative, arrogant, apathetic, rude and racist towards us, always disregarding our concerns about our property. I had reported him several times to the property manager and they have records of that and never did anything . The back door was closed for parking repairs and there was even a large orange cone that can be seen on the camera outside the office which blocked the entrance. *****************************, she made me feel discriminated against for being Latina and when speaking she cut me off in an authoritative tone.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩