Landscape Contractors
Landscape DesignsThis business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
07/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On 05/21/2023, Landscape Designs planted two Green Giant Arborvitae in my yard for $654. Today is 07/14/2023 and both are completely dead. I have tried calling several times and left voicemails each time and there has not been any return calls. On the receipt, it says that there is a One Year Warranty at 50% of Original Cost - I told them I would pay the 50% but that the trees need to be replaced. Our HOA will fine us for having dead trees in our landscaping so this needs to be taken care of ASAP. We will also accept a full refund to settle this matter so we can pay another company to remove and replace the trees.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.