New Car Dealers
Fred Devoe Chevrolet, Inc.This business is NOT BBB Accredited.
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Complaint Details
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Initial Complaint
08/31/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I agreed to purchase an auto at this dealer with the understanding that I would like my credit union to finance the car. The salesman said they used ***, which is who I requested since I had used them for auto loans before. When I was signing the paperwork, I noticed a huge drop on my credit score. Three days later I got a letter stating that I was rejected by a credit union Ive never heard of when I called them they said DeVoe had sent them the request for credit. I NEVER authorized this or would have agreed to purchase through a credit union in **************. Now I have a significant impact on my credit score because of their wanting to make a quick buck. When I confronted the owner he admitted to the mistake but made no apologies or attempt to make it right, this is NO WAY to operate a business, I am beyond livid with this place. I know nothing will be done by his o well attitude but I would like to see a negative impact on his ratings. Thanks for listening to me vent. Sincerely, *********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.