Business ProfileforSummers Plumbing Heating and Cooling

I purchased a mini split from summers that I had installed on 5/3/23. Came with a 10year parts warranty and summers offering a 1year labor warranty if something went bad. Approx a month later the unit would work. Called back out to find that both panels and the condenser went out. Claimed to me this was because of a power surge and stated a surge protector needed for unit but never offered with sale. No bad weather or power outage.Water pump that was placed was not the correct size and had to be replaced. Noticed it wasnt working properly and a red light came on warranting a problem. I called and spoke with *******. States will come out with $59 service fee waved since it hadnt been a year from install. Tech came out on 4/18/24. Red light came on and codes were pulled and cleared as it was reported old codes. Unit then began running fine. Assessed unit and stated nothing to be wrong with the unit. Attempted to prompt me to pay the $59 since nothing was wrong. States if the red light were to come back on to keep the unit on until serviced. The next day unit with a red light instantly without running.Tech back out on 4/22/24. Was told $59 service would be waved by ***** and prompted to pay it on arrival again. When back out one of the codes that were cleared came on. When investigating unit was a solid block of ice. In which needed thawed to service. This water ran down my wall to thaw and was reported would come back 4/26/24 to run more tests. Spoke with the office manager ***** about the frustration of the unit and reports manager ***** to call. Spoke with him, very unprofessional and at the end of the call states he and his company will not be out to fix it while still being under my 1 year labor warranty with company. Called office manager and this same information was relayed as they will no longer service unit. Another company had to be called to fix unit totally in $451. Not holding up to 1 year labored warranty or no lemons replacement guarantee