About
Overview
Locksmith Pro, LLC
597 Industrial Dr
Carmel, IN 46032-4207
See Hours
| Monday | Open 24 Hours |
|---|---|
| Tuesday | Open 24 Hours |
| Wednesday | Open 24 Hours |
| Thursday | Open 24 Hours |
| Friday | Open 24 Hours |
| Saturday | Open 24 Hours |
| Sunday | Open 24 Hours |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 3/22/2024
Years in Business: 7
Products and Services
Install Hardware
Building Lockout
Residential/Commercial Lock Change
Residential/Commercial Re-Key Lock
New Car Key Fob
Copy Vehicle Key
Vehicle Lockout
Photos and Videos
Business Details
- Local BBB:
- BBB Serving Central Indiana
- BBB File Opened:
- 8/31/2023
- Business Started:
- 12/4/2018
- Business Incorporated:
- 12/4/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Mobile Locksmith Indianapolis
- Indianapolis Locksmith
- Locksmith Indianapolis
- Related Businesses:
- Garage Door Pro, LLC
- Business Management:
- Mr. Michael Kaplan, Owner
Additional Contact Information
- Principal Contacts
- Mr. Michael Kaplan, Owner
- Customer Contacts
- Mr. Michael Kaplan, Owner
- Additional Email Addresses
- Primary: Email this Business
Additional Information
- Payment methods
- American Express
- Apple Pay
- Cash
- Check
- Debit Card
- Discover
- MasterCard
- PayPal
- Visa
- Credit Card
- Venmo
- Zelle
- Invoice
Cash, Debit, Credit, Financing, Invoice, Zelle, CashApp, Online Payments- Refund and Exchange Policy
Refund Policy:
Services: Due to the nature of our services, refunds for completed services are generally not provided. However, we stand behind the quality of our work. If you are dissatisfied with the service provided, please contact us within 7 days of service completion. We will review your case and, at our discretion, may offer a partial refund, full refund, or service correction at no additional cost to you.
Products: For products (locks, keyless entry systems, safes, etc.) purchased directly from Locksmith Pro LLC, customers are eligible for a refund within 30 days of purchase if the product is in its original, unopened, and undamaged packaging. Products returned without original packaging, opened, or used may be subject to a restocking fee or may not be eligible for a refund.Exchange Policy:
Defective Products: If you believe a product sold to you is defective, please contact us within 30 days of purchase.
Incorrect Products: If you receive a product different from what was ordered, please notify us within 7 days of receiving the product.
Conditions for Refund/Exchange:
Proof of Purchase: A valid receipt or proof of purchase is required for all refunds or exchanges.
Condition of Product: Products must be in their original condition with packaging and seals intact for a refund or exchange to be considered.
Approval: All refunds and exchanges require approval from Locksmith Pro LLC management. Please contact us first to initiate your refund or exchange request.- Business Categories
- Locksmith, Locksmith Supplies, Safes, Safe Repair, Locksmith Equipment, Mobile Locksmith, Car Locksmith
Latest Reviews
Mindy U
"I called because my key broke inside the lock. The technician arrived with the right tools and removed the broken piece without damaging the lock." ... Read full review
David P
"I wasn't sure if my old lock could be repaired or needed to be replaced. The locksmith checked everything first and explained my options without any pressure." ... Read full review
Jane A
"The customer service was excellent from my first phone call until the job was finished. They explained the pricing clearly, arrived when promised, and completed the work without any delays." ... Read full review
Frequently asked questions about Locksmith Pro, LLC
Is Locksmith Pro, LLC BBB Accredited?
Yes, Locksmith Pro, LLC has been a BBB Accredited Business since March 22, 2024.
What is the BBB rating of Locksmith Pro, LLC?
Locksmith Pro, LLC has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.
How many complaints does Locksmith Pro, LLC have on BBB?
Locksmith Pro, LLC has no complaints filed with BBB in the last 3 years.
How many customer reviews does Locksmith Pro, LLC have on BBB?
Locksmith Pro, LLC has 46 customer reviews on BBB.
How do I file a complaint against Locksmith Pro, LLC?
Where is Locksmith Pro, LLC located?
Locksmith Pro, LLC is located at 597 Industrial Dr, Carmel, IN 46032-4207.
What does Locksmith Pro, LLC do?
The BBB Business Profile for Locksmith Pro, LLC describes the business as follows: Locksmith Pro LLC is a locksmith service in the greater Indianapolis area specializing in lock installation and replacement, rekeying for residential and commercial properties, master key systems for businesses, and electronic locks. Business category: Locksmith.
How long has Locksmith Pro, LLC been in business?
Locksmith Pro, LLC has been in business for 7 years, since 2018.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.