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          Shop EZ Credit has 1 locations, listed below.

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            Business ProfileShop EZ Credit

            Online Shopping

            Contact Information

            130 Market St

            Charlestown, IN 47111

            Visit Website
            Email this Business
            (866) 300-2070

            Customer Reviews

            2.86/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            6 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            online product sales

            Business Details

            Location of This Business
            130 Market St, Charlestown, IN 47111
            Email this Business
            BBB File Opened:
            7/28/2005
            Years in Business:
            9
            Business Started:
            11/5/2014
            Business Started Locally:
            12/1/2001
            Business Incorporated:
            1/9/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • EZ Credit Warehouse.com
            Business Management
            • Ms. Jeffory Alexander Hayes, Owner/Member
            • Ms. Kim Fraser, Assistant
            • Ms. Terri Lynn Hayes, Owner/Member
            Contact Information

            Principal

            • Ms. Jeffory Alexander Hayes, Owner/Member
            • Ms. Kim Fraser, Assistant
            • Ms. Terri Lynn Hayes, Owner/Member

            Customer Contact

            • Ms. Jeffory Alexander Hayes, Owner/Member
            Additional Contact Information

            Fax Numbers

            • (866) 542-5615
              Other Fax

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            6 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/23/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I Ordered a mower 6/22/2024 from shopezcedit with the expectation that I would receive by order within the 7-14 business days as it states on their website and as of 7/22/2024 I still do not have the mower I ordered. Communication has been hit or miss with the salesperson Alex to find out the status of my order, usually not hearing back for days or longer. The phone numbers listed on their website and online are all disconnected. The only communication has been by text message. 7/15/2024 I received a reply with tracking numbers and was told they would go live between midnight and noon the next days. After a phone call to the shipping company they provided with the tracking numbers, I came to find that the tracking numbers were fake. 7/19 I canceled the order and today, 7/22 I receive a voicemail from shopezcredit stating that my order is still in processing and that they hope to have tracking numbers by the end of the week. After reading some reviews, this seems to be the way they conduct their business with little to no communication between seller and customer and dishonesty. Be careful spending your money with this company!
            Read 5 More Complaints

            Customer Reviews

            7 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Denise H

            07/18/2024

            Applied for credit and received application on July 8, 2024. I immediately applied and submitted correct documents within the hour. I was advised that I was approved by July 9 and my request was sent to the merchant (ShopEZCredit). I was told I would be contacted about delivery shortly after. It is July 19 and I have been told that I will hear something numerous times and now I am told mine and 2 other orders have not been queued properly and there is still no delivery date. I have tried leaving voicemail message and text messages and am getting nowhere. The reps seem nice when you can reach one. But honestly, the customer service aspect leaves much to be desired. If I treated my business customers Luke this, I would be out of business. I am very disappointed....and still waiting for answers and a delivery date.
            Read 6 More Customer Reviews

            Local BBB

            BBB serving Greater Kentucky and South Central Indiana

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            BBB Reports On

            BBB reports on known marketplace practices.

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