ComplaintsforBibity
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/20/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
I ordered a set of ****** ******* ski poles on 2/15/2023 that Bibity had on sale. Once I completed check out and got a confirmation screen, followed by a "your order is canceled" screen. My ****** account was charged to a "*******************" for $60.20. (****** has refunded the transaction)I've reached out to the business 3 times by email, and twice via their website message box. Their email listed on the website has changed, and the message box no longer works. (I've emailed the updated email address as well). I haven't received any response. I suspect this site is a business scam. It is suspicious that the ****** was delivered to a person rather than a business, that it seems like many of their items are priced inappropriately low, and that there has been no response, little information available about this business, and little contact information.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
11 total complaints in the last 3 years.
0 complaints closed in the last 12 months.