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Business Profile

Fabric Store

Hudson Textiles

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fabric Store.

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1 Customer Reviews

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  • Review from Lisa V.

    1 star

    04/06/2022

    Dishonest business practices. Completed an order on 2/2, got an instant shipment notice. Watched tracking for a month with postal service still waiting for drop off of shipment package from company. Contacted business on 3/3 with no response for over a week. Contacted again by email and multiple social media, finally got a response. Response was that they had 2 addresses that were similar and had contacted me multiple times to verify my correct address. Checked my email and had no correspondence from them, which I told them. They stated they contacted me through my shop account, checked that as well and nothing. I verified my address and they communicated my items would ship. Spoke with another customer who had posted about their order on the companys ******** and she had almost the exact same address story and never received her ordered items either. Another week went by and I contacted them to find out when my order would ship. They responded immediately that the items shipped on 3/17 and there was a new tracking number in my account as the old one was linked to the wrong address. Checked my account and the only tracking number was the incorrect one. Contacted again a week later, when I still had not received my items and no response whatsoever. Had to request my money back through ******. Will never order from them again!

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