Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Newburgh Bath Experts, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforNewburgh Bath Experts, LLC

    Bathroom Remodel

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1006 E Diamond Ave STE 1, Evansville, IN 47711-3937
    BBB File Opened:
    1/13/2021
    Years in Business:
    3
    Business Started:
    8/20/2020
    Business Started Locally:
    8/20/2020
    Business Incorporated:
    8/14/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Newburgh Paint & Floor
    Business Management
    • Mr. Joshua Kennedy, Owner
    Contact Information

    Principal

    • Mr. Joshua Kennedy, Owner

    Customer Contact

    • Mr. Joshua Kennedy, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/15/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hired Newburgh Bath Experts 05/14/2022 to complete a remodel of our master bathroom. All in costs would be after adjustments 33,198.42 to complete the remodel. The start date was to be 07/20/22 and we were told it would be about a three week process to complete. At the time of this filing of complaint the bathroom is not usable due to the amount of work still needed to complete. Several paint, sanding, dry wall in all of the walk-in closets and the main bathroom area are unfinished. This makes it impossible to move toiletries and personal items back into the bathroom. Toilet is not usable due to being installed incorrectly and could possibly leak if flushed. Vanity top is scheduled to be installed 12/21/22 with no plan to finish the install. Contractor has consistently blamed third party vendors for delays, but after conferring with the vendors they have confirmed poor management by the contractor. The contractors dates and timelines do not agree with vendors dates and timelines. Contractor has delayed the delivery of materials due to not ordering several days or even weeks later. Most recent he has delayed the delivery of the vanity counter top due to the refusal to pay for it until recently. We have paid the contractor in full Sept. 14th, 2022 for all of the work and materials to be completed.

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brooke C

    1 star

    05/07/2023

    Employee named Trey came to house and gave estimate of $13,000 to remodel bathroom. He said it needed to be paid for in 4 increments so we gave a $3,000 down payment. Communication was flakey as they wouldn’t respond for days. When they said they could start 5/8/23 we kept asking what time they’d be at the house and they never answered. Found out today (5/7/23) that the phone number is no longer in service, Facebook message wouldn’t send as the page has disappeared, and Google says the business is now permanently closed. No one ever reached out to offer our down payment back. Not even sure how to get in contact with anyone either!

    Local BBB

    Tri-State Better Business Bureau, Inc.

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.