ComplaintsforSwat Pest Management, Inc.
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Complaint Details
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Initial Complaint
08/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We have been using sway for 5 years now. They have missed our annual terminate service the last three years and are telling us we have to start over on our service. Also they change us for a full service when the service has not been completed. We also have problems with their services as it does not work as intended.Business response
08/11/2023
Good morning,
Thank you for getting in touch with us and letting us know your issue. I do see that you never had the interior done on your last quarterly service. We would be happy to give you your next quarterly service on 8/21 at no cost. Thank you for reaching out and giving us the chance to fix this issue.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.