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Find a Location

Concrete By Design, LLC has 1 locations, listed below.

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    Business ProfileforConcrete By Design, LLC

    Decorative Concrete Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/30/2015

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Concrete By Design LLC specializes in decorative concrete and re-surfacing, such as polishing, epoxy/polyurethane seamless flooring, stamping, and water proofing in basements for commercial and residential places.     

    Products & Services

    Concrete Polishing, Concrete Overlay and re-surfacing, Epoxy and polyurethane, Water Profing

    Business Details

    Location of This Business
    12175 Visionary Way Ste 250, Fishers, IN 46038-3069
    BBB File Opened:
    10/16/2014
    Years in Business:
    11
    Business Started:
    1/23/2013
    Business Incorporated:
    1/23/2013
    Accredited Since:
    10/30/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Business Management
    • Mr. Marcus Dobouni, Owner
    Contact Information

    Principal

    • Mr. Marcus Dobouni, Owner

    Customer Contact

    • Mr. Marcus Dobouni, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/19/2022

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    Concrete by design required a 50% down payment to assure a spot on their schedule. After sending my down payment They were asked multiple times where we were on the schedule. Their proposal was signed March 7th I could not get a response until March 28. When they did respond they said they were 2 to 3 weeks out PROBABLY. That response came the day after they cashed my down payment. I contacted them by phone the following Monday. I let them know I could not wait and had another contractor to do the work. At that point the owner of the company began cursing saying he had a contract and he had my money. He continued to curse and hung up the phone.Ive then responded via text message asking him to refund my money that I was no longer interested in doing work with a company that handled things this way. He is now refusing to return my down payment of $5,940.00. All of this can be verified by examining text messages sent from the owner of the company. Please help me resolve this issue and protect other potential customers from experiencing similar circumstances.Thank you
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lucy B

    5 stars

    05/26/2023

    We had Concrete by Design add a patio extension in our backyard. ***** was responsive and kind, and his prices were reasonable. His crew worked hard and the end result is very professional looking! I would hire them again for any concrete work.

    Concrete By Design, LLC Response

    05/27/2023

    Than you so much Lucy and hope you will enjoy the patio with your family for many years to come. Motex Dobouni

    Local BBB

    BBB Serving Central Indiana

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