Customer ReviewsforAndy Mohr Buick GMC

I have leased and purchased 3 vehicles with this dealership. I recently had car trouble in late November 2023. My car was towed to the dealership. I was text that my battery was bad and asked if I wanted to replace it. I agreed, additionally I also agreed to an oil change and the change of filters. I was quoted a text of a little over $475 for the total service, however, when I arrived to retrieve my vehicle, the cost was $749.83. The technician stated that he was sorry for the misquote, yet I was not provided a refund, nor could I take my vehicle without making the higher payment.On December 23, 2023, the vehicle stopped for a 2nd time and was towed again to the dealership. The current issue is now the starter. the price will be over $900. This dealership has gone DOWNHILL! They have no integrity. I will never get another vehicle with this dealership or any of the ***************** locations. It appears that they prefer to target women to scam/rip off. BUYER BEWARE!!! I plan on seeking legal actions for predatory practices against women. ******************

I think the service department is terrible. I was quoted $500 plus dollars before the coupon and **** discount for rear brakes. When it came time to pay, the old white man behind the counter who is obviously a male chauvinist pig, charged me $562 after the coupon and the **** discount. He needs to retire and quit stealing from females who need their car serviced.

i made a appointment for a oil change and fuel filter change and to have a recall serviced on my 2019 ****** **** diesel truck. i drop it off the night before and put my keys in there drop box. I received a call around 3pm the day of my appointment that the work was completed and i could come pick up my truck.i asked if i could give my credit card and go ahead and pay for the work and have them put my keys in my gas cap because i didnt think i could make it there before they closed. the lady i was speaking with said that was fine (******) i think that was her name. so i gave her my credit card info and paid $433.17 for my oil change and fuel filter change. My wife drove me to Any **** to pick my truck that evening around 8pm when i got there i found my keys in my gas cap where i asked them to leave them. When i started my truck i realized that the fuel filter light and my oil change light hadnt been reset. i started to wonder if they had even serviced my truck at all. So i popped my hood and checked my oil and sure enough my oil was black and i knew that they hadnt serviced my truck at all and had charged me $433.17 and hadnt done any work to my truck!!! i left my truck there and put my keys in a envelope and wrote on it service not complete on it and put it in there drop box. the next morning i called them the second the opened and spoke with the service writer i had been dealing with. and told her they didnt do the work to my truck but charged me for it. she apologized and told me she was gonna look into it and call me back. around noon i hadnt heard from anyone yet and decided to call and talk to the *** i informed him of the situation he apologized to me and said he would take care it. finally around 4:30 they called and said actually did the work to my truck and that they had watch s off hey do the work his time to make sure it was done. i picked it up they refunded me $250. horrible service ill never take my truck here again.

Beware if you want to "buy out" a ** vehicle that you leased from Andy Mohr Buick GMC in *******. They did not follow the ** lease end policy and attempted to charge me $2,151, which is 10 times the normal processing fee of around $199. They didnt honor the buy-back price that was in the original lease agreement and added a fee for an option they didnt discuss with me. ?I asked them to redo the purchase order to be correct and they never got back me.

We told the salesman multiple times no down payment was going to be made just trade in. After signing everything and getting to the end the guy asked how we were paying 2k. thought he was kidding but he wasnt. Be careful dealing with untrained salesman at this location. 9 days after having the car it smells like its on fire and engine light comes on. 300 miles and only 9 days. Be very careful of the cars you buy from here. Lastly I left some reviews and comments on fb and they blocked me from commenting or liking anything on the page. Which is proof that ********************* runs an unfair business. Hope *********** knows Erics business dealings

Had a deal that started over the internet, then was talked in to the dealership, at least I thought I had a deal. I was put off several days because of weather, which was understandable, then needed money down, so was to finish deal today. No call, no TX, finally got a call, car was sold out from under me. Not sure how to take it, or if it's legal? Poor credit rating I guess...

Sadly, Id never trust this dealership. imIf I could give them ZERO STARS I WOULD!!!! My parents just bought a used car from this lot in Fishers. Absolutely HORRID!!!! Sadly they must have seen them coming a mile away and took advantage of it. Weve had it only a few weeks and every single light on, we already had to put $1000 worth of parts on it, AND the transmission is jerking as well?! Wish we wouldve been with my parents because they wouldve never gotten this vehicle!!! Sadly we didnt know they were going that day! This car is beyond a lemon and now after only a few weeks of having it (still has temp tags all the way up until next month?!), $1000 later in parts and still being told the transmission is bad on top of EVERYTHING ELSE WRONG WITH THIS VEHICLE?! Disgusting to me that a lot would even sell a vehicle like this?! ??

They had a deal promising $2k for any trade-in as long as it would drive there and had a clean title. We called to let them know we were coming and they promised a certain sale price and $2k for our trade-in. When we arrived (after driving an hour in the trade-in), they had increased the price of the car by $200 and refused to honor their word. Seems like they increased the price on the website just because they knew we were coming in. Shady business tactics. No one should buy a car from here.

We bought a 2017 ****** Versa from them in April 2021. The salesman told us nothing was wrong with the car except mileage. It has now been in the shop three times and the problem is still not fixed. I would advise NOT buying a car from them. We also brought our own financing and they still ran it through seven other financers. RIDICULOUS. Glad we bought the warranty package or we would have been out several thousand dollars on top of the $8000 we still owe. I have since filed a complaint with the BBB. Hopefully something can be done as in Indiana, Buyer beware laws are in place and they have to disclose what is wrong with the car when it is sold. This never happened.