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Find a Location

Ed Martin Nissan of Fishers has 1 locations, listed below.

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    Business ProfileforEd Martin Nissan of Fishers

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    13397 Britton Park Road, Fishers, IN 46038-3500
    BBB File Opened:
    8/3/2015
    Business Management
    • Ms. Julie Van Ameyde, Reputation Manager
    Contact Information

    Principal

    • Ms. Julie Van Ameyde, Reputation Manager

    Customer Contact

    • Ms. Julie Van Ameyde, Reputation Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/29/2023

    I purchased a used 2012 Audi S5 at the end of May 2023. I had mentioned that I felt it had a transmission issue and was told that they would check it out (lie). After purchasing the vehicle the very next day there was a puddle of oil under the car. In order to repair it the charge was $3800 and we agreed upon me paying 1/3 of the cost and Ed ********************** the remainder. I purchased a transmission drivetrain warranty through ****** for $3,400. Tha car had a full transmission failure on 9/25/2023. The car has been in the shop since that day. Total cost incurred at Audi was $22,600. ****** would only cover $16,200 of that amount with me paying the remaining $6,600. The car still will not run Audi is now telling me it will need an engine out diagnosis for $5200 more. This is all tied into the transmission failure. Ed ********************** blames Audi so they arent interested if helping at all.
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    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nathan K

    1 star

    12/13/2023

    Wish I would have read these reviews first. I purchased a Nissan NV from Ed ********************** at the end of October, I noted before the purchase that two seatbelts didn't extend and the rear window heating element connector was broken. I was told the seatbelts would be fixed under warranty (after their techs looked at them that day) and I was told the elements could be fixed by my local dealer for $200, and they preemptively discounted the purchase by that amount. Taking the vehicle home to my local dealer they did not fix the seatbelts under warranty because they weren't broken, just twisted inside jamming the mechanism, and I was also quoted nearly $500 for repairing the rear window defrost. Worse than all that I've been in & out of the mechanic since diagnosing electrical issues: found the stock radio is draining the battery, new OEM part is $2700. On calling to voice my frustration a month later (as soon as it was diagnosed and priced), all I was told is the vehicle sold "as-is", all the paperwork was filled out correctly, maybe I should buy better warranties next time, and implying my mechanic is dishonest. Now I'm getting scam calls asking for the title of the vehicle I traded in (remember all the paperwork was "filled out correctly")

    Local BBB

    BBB Serving Central Indiana

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