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Find a Location

Glenbrook Dodge, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Glenbrook Dodge, Inc.

      100 W Coliseum Blvd Fort Wayne, IN 46805-1006

      BBB Accredited Business
    • Glenbrook Dodge, Inc.

      200 Granstand Way Fort Wayne, IN 46805

      BBB Accredited Business

    Business ProfileforGlenbrook Dodge, Inc.

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/28/2015

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Glenbrook Dodge, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Glenbrook Dodge, Inc.

        100 W Coliseum Blvd Fort Wayne, IN 46805-1006

        BBB Accredited Business
      • Glenbrook Dodge, Inc.

        200 Granstand Way Fort Wayne, IN 46805

        BBB Accredited Business
      Location of This Business
      100 W Coliseum Blvd, Fort Wayne, IN 46805-1006
      BBB File Opened:
      7/24/1984
      Years in Business:
      45
      Business Started:
      1/15/1979
      Business Started Locally:
      1/1/1979
      Business Incorporated:
      1/8/1979
      Accredited Since:
      5/28/2015
      Type of Entity:
      Corporation
      Alternate Business Name
      • Glenbrook Dodge Chrysler Jeep
      • Alfa Romeo Fiat of Glenbrook
      • Glenbrook Automotive Group
      • Glenbrook Collision Center
      Related Businesses
      Business Management
      • Mr. Douglas McKibben, President/Owner
      • Mr. Ryan Campbell, CFO
      • Mr. Ryan Tuttle, General Sales Manager
      Contact Information

      Principal

      • Mr. Ryan Campbell, CFO
      • Mr. Ryan Tuttle, General Sales Manager
      Additional Contact Information

      Fax Numbers

      • (866) 804-3838
        Primary Fax

      Phone Numbers

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/04/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      Date of Transaction: 3/23/24 What the business committed to provide you: Sale of a Grand Cherokee L Limited at the advertised and confirmed price of $******. What the nature of the dispute is: The dealership claimed the price was a mistake. Even after agreeing to charge the advertised price, they added over $*** of charges that were never discussed and not included in the advertised price. Finally, it appears they were attempting to overcharge us on sales tax. Whether or not the business has tried to resolve the problem: The manager never addressed the issue with us at the dealership. I have sent letters to two separate emails and have not received a response. If the issue involves advertising, when and where the ad was seen or heard: The ad was on the dealership website and other websites like CarGurus. Please see attached letter sent to the dealership and supporting documents such as the add and purchase order.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      matt P

      1 star

      04/05/2024

      So I would file a complaint but it wouldnt get me anywhere, this dealership has become solely about the almighty dollar and standing behind what they sell is non existent.I recently purchased a suv for ****** plus and has been a total pain since.For starters it was missing the tpms sensors they told me put air in it will be ok nope they were gone,I did take it back the following week and have them put them in but their service department couldnt program them.Next I noticed a noise from the drivetrain it is very faint when it warms up but more distinct upon start up had them listen for that nothing they could hear until I came back and pointed it out and got the oh I do hear that.This vehicle has been in the shop three times since I bought it in feburary of 2024 and I would highly not recommend friends family or anyone deal with them.POOR SERVICE I could go on but hope this helps someone so they dont get taken for a ride like I did.

      Local BBB

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