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Find a Location

Peterman Brothers Heating, Cooling, Plumbing & Electrical has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Peterman Brothers Heating, Cooling, Plumbing & Electrical

      677 Commerce Parkway West Dr Greenwood, IN 46143-7533

      BBB Accredited Business
    • Peterman Brothers Heating, Cooling, Plumbing & Electrical

      PO Box 1207 Greenwood, IN 46142-0370

      BBB Accredited Business
    • Peterman Brothers Heating, Cooling, Plumbing & Electrical

      3133 N. Westbury Villiage Dr. Suite 2 Bloomington, IN 47404-1537

      BBB Accredited Business
    • Peterman Brothers Heating, Cooling, Plumbing & Electrical

      3413 Rascal Dr. Lafayette, IN 47909-2789

      BBB Accredited Business
    • Peterman Brothers Heating, Cooling, Plumbing & Electrical

      4470 Middle Rd Columbus, IN 47203-1831

      BBB Accredited Business

    Business ProfileforPeterman Brothers Heating, Cooling, Plumbing & Electrical

    Heating and Air Conditioning
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.98/5stars

    Average of 240 Customer Reviews

    Customer Complaints

    81 complaints closed in last 3 years

    32 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/19/1987

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    HVAC - service all makes and models

    Plumbing - service all makes and models

    Sewers

    Business Details

    This is a multi-location business.

    Find a Location

    Peterman Brothers Heating, Cooling, Plumbing & Electrical has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Peterman Brothers Heating, Cooling, Plumbing & Electrical

        677 Commerce Parkway West Dr Greenwood, IN 46143-7533

        BBB Accredited Business
      • Peterman Brothers Heating, Cooling, Plumbing & Electrical

        PO Box 1207 Greenwood, IN 46142-0370

        BBB Accredited Business
      • Peterman Brothers Heating, Cooling, Plumbing & Electrical

        3133 N. Westbury Villiage Dr. Suite 2 Bloomington, IN 47404-1537

        BBB Accredited Business
      • Peterman Brothers Heating, Cooling, Plumbing & Electrical

        3413 Rascal Dr. Lafayette, IN 47909-2789

        BBB Accredited Business
      • Peterman Brothers Heating, Cooling, Plumbing & Electrical

        4470 Middle Rd Columbus, IN 47203-1831

        BBB Accredited Business
      Headquarters
      677 Commerce Parkway West Dr, Greenwood, IN 46143-7533
      BBB File Opened:
      11/20/2006
      Years in Business:
      38
      Business Started:
      4/26/1986
      Business Started Locally:
      4/26/1986
      Business Incorporated:
      4/26/1988
      Accredited Since:
      10/19/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Chad Peterman, President
      • Ms. Lauren Morgan, Customer Service Manager
      Contact Information

      Principal

      • Mr. Chad Peterman, President

      Customer Contact

      • Ms. Lauren Morgan, Customer Service Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

      Customer Complaints

      81 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 08.30.24 We had a new AC unit installed and we used it for 3 month and the compressor went out. I been told that it will take until 07/11/24 to receive a replacement part, and nothing else can be done to get the part sooner or replace the faulty units which was brand new. I explained to them that i have 2 special need dogs which i cannot board ,and i have 3 tower fans in every room, but the temperature never goes below 81 in a small 2 bedroom house. It look like that i need to pay for window units after we spent $9000.00 to have a new unit installed.
      Read More

      Customer Reviews

      240 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Carrie S

      1 star

      07/09/2024

      We had an air conditioner put in back in 2018 , according to stickers it was a 30amp , in the breaker box was a 40amp . We just had an inspection done to sell home and ask peterman to make it right - because it was flagged as being over amplified. They came out and still charged us $225 dollars to fix - this is not right . Even their worker and other hvac /electrical places said it should have been taken take of by peterman . And this is not the 1st time theyve not taken care of something and want to blame us .

      Peterman Brothers Heating, Cooling, Plumbing & Electrical Response

      07/11/2024

      *******************,
      At the time we installed your HVAC system, (February 27,2018) we did not offer electrical services. At that time, we only offered HVAC and Plumbing, Electrical is a service that we have only offered to our customers the last two and a half years. Any work other than HVAC and Plumbing,at that time, was outside our scope of work and licensed technicians.
      Peterman Brothers has taken care of this as you were advised we would by other electricians. We sent out an Electrical Service Technician, he quoted you a price, you did sign the estimate, he performed the work agreed upon.
      What an exciting time this must be for your family, getting ready to start a new chapter! We thank you for trusting Peterman Brothers.

      Local BBB

      BBB Serving Central Indiana

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