Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Apria has 244 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Apria

              7353 Company Dr Indianapolis, IN 46237-9274

            • Apria

              4401 W Williamsburg Blvd Muncie, IN 47304-5528

            • Apria

              1160 S Creasy Ln La Fayette, IN 47905-4959

            • Apria

              1714 N 5th St Terre Haute, IN 47804-4011

            • Apria

              125 John Roberts Rd, Ste 19A South Portland, ME 04106

            Business ProfileApria

            Health Care
            Multi Location Business

            Contact Information

            7353 Company Dr

            Indianapolis, IN 46237-9274

            Get Directions
            Visit Website
            (800) 990-9799

            Customer Reviews

            1.07/5

            Average of 441 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            897 complaints closed in last 3 years

            332 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Apria, Inc. is primarily engaged in providing skilled nursing or medical care in the home, under supervision of a physician.

            Business Details

            This is a multi-location business.

            Find a Location

            Apria has 244 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Apria

                7353 Company Dr Indianapolis, IN 46237-9274

              • Apria

                4401 W Williamsburg Blvd Muncie, IN 47304-5528

              • Apria

                1160 S Creasy Ln La Fayette, IN 47905-4959

              • Apria

                1714 N 5th St Terre Haute, IN 47804-4011

              • Apria

                125 John Roberts Rd, Ste 19A South Portland, ME 04106

              Location of This Business
              7353 Company Dr, Indianapolis, IN 46237-9274
              BBB File Opened:
              12/12/2006
              Years in Business:
              24
              Business Started:
              1/11/2000
              Business Started Locally:
              1/11/2000
              Business Incorporated:
              5/21/1986
              Licensing Information:
              • This type of company may require licensing. To verify if licensing is required and/or if the company is properly licensed, contact the Indiana Professional Licensing Agency at 888-333-7515 or visit their website at www.in.gov/pla.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Apria Healthcare
              • Coram Specialty Infusion Services
              • Coram Healthcare
              • Apria Healthcare, LLC
              • Apria healthcare Group, LLC
              Business Management
              • Mr. Mike Graves, Manager
              • Ms. Lisa Struminger, Compliance Manager
              • Mr. John Ras, VP Compliance
              • Mr. Mark Sickmiller, Manager of Marketing
              • Ms. Lisa Struminger, Compliance Manager
              Contact Information

              Principal

              • Mr. Mike Graves, Manager

              Customer Contact

              • Ms. Lisa Struminger, Compliance Manager
              Additional Contact Information

              Fax Numbers

              • (317) 865-4546
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              897 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/16/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              I paid for a medical device my doctor prescribed and put it on my FSA card. I have begged Apria for an itemized receipt and they continue to promise but will not deliver. I need an itemized receipt for $130.46 and while i have asked repeatedly they will not respond. This should be standard practice for a medical device, and is the law in my state (**********). Their website also seems to be malfunctioning so I can't access my account or register one. I am not sure what else to do, I just need the receipt and I do not want Apria charging the card i gave them for montly payments.
              Read More
              Read 896 More Complaints

              Customer Reviews

              441 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Emily F

              07/11/2024

              I've only been a customer for a few months and it's been extremely disappointing experience. The initial delivery was dramatic and inappropriate, the manager resolved that issue. But since then communication has been infuriating. When issues arise with the device, we call for a technician. The appointment gets canceled on their end due to their decisions and we're not even contacted to let us know. Waited all day only to call them to be told no one is coming. When the technician does come out, he tells us we'll need a new device. Because of prior communication issues I called the ********** tx office to confirm the new device would be delivered the next day. Then they tell me no one is coming cause the technician reported no issues with the device. They have sent the request to a logistic supervisor and I'm waiting for yet another call that I may never get for them to probably not help us. I wish I had opted to go to another company after that initial bad experience. Avoid them if you can.
              Read 440 More Customer Reviews

              Local BBB

              BBB Serving Central Indiana

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.