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Customer ReviewsforLauth Investigations International, Inc.
17 Customer Reviews
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Review from William C
1 star06/27/2024
I understand that when dealing with the government things move slowly but Lauth has out right lied and misinformed me deliberately. They contacted me last summer telling me they could retrieve a life insurance settlement of my dads who passed back in 2016. I knew about the policy but decided to let them handle it. When asked they told me it would take 2 or 3 months to get me a check. I also told them I wanted to be kept informed every step of the way, which they agreed to. It has now been almost a year and I still haven't seen a check. Whenever I try to call them either their phone system hangs up before I can leave a message or if I am lucky enough to leave a message, they never get back to me. In fact the only time I hear back is if they had another form for me to sign or I email them threatening legal action. Most recently the *** contacted me claiming he had tried calling me but had the wrong number. I told him that I had given his people the correct number months ago and that they had contacted me using a couple of times I have yet to hear back. these people only tell you what they want you to know and avoid answering any real questions. I still don't know how much the policy is worth or what I am getting.Lauth Investigations International, Inc. Response
07/18/2024
Dear ********************, Lauth Investigations International, Inc. takes great pride in providing diligent serviceand exceptional handling of our client's cases.Your case. is delayed by the government in which we have no control. Clients have confidently relied upon Lauth for various professional services for almost thirty years. First we appreciate your feedback, specifically, regarding asset recovery, Lauth prides itself on recovering over $60 million offunds for owners that would otherwise sit unclaimed.This division additionally stands out with a return rate of 98%.in the last 12 years. Please be advised and this is important to understand. Lauth acknowledges that we are unable to meet your expectations and also understand your frustration. The nature of this claim requires formal probate proceeding and a Personal Representative to be appointed to administrate the estate before we can file and obtain the assets to settle the claim. The average length of a probate case can take SIX months to over a year. As you acknowledged, the delay in this case is due to the government and court proceedings and this delay is literally out of our hands and control. As such, we have released you from all agreements previously signed between you and Lauth Investigations **** and are also removing ourselves from being the ** of the estate. Since we work on a contingency basis, our claimants are not charged out-of-pocket. We only get paid if they get paid. No fee is owed to us or further obligation between you and Lauth Investigations. However, we urge you to consult with a lawyer concerning appointing a new ** for the estate and the rest of the process. To maintain the confidentiality of our clients/claimants, Lauth Investigations will ensure that any personal information associated with your claim is destroyed in its possession. Thank you so much for reaching out and expressing your concerns about the process. We wish you all the best for the rest of your recovery process. Sincerely, ****** Lauth | CEO Lauth Investigations International, Inc.Review from James L
5 stars06/27/2024
They did a fantastic job in recovering funds I didn't even know I was entitled to. They tracked me down, thoroughly explained the process, and provided excellent support throughout. Their team is knowledgeable and very professional. Thanks to them, I was able to claim my assets smoothly and efficiently.Lauth Investigations International, Inc. Response
06/27/2024
Thank you for your review!Review from Velvet C
5 stars06/19/2024
Thank you, Lauth Investigations, for your outstanding service in helping me recover my lost assets. Your team was proactive in contacting me, and you handled my case with the utmost professionalism. The process was well-explained, and your guidance was invaluable. I'm very impressed and would definitely recommend your services to others.Review from Aaron
5 stars11/15/2023
On behalf of our family, thank you for finding this lost treasure. Our claim researcher was most professional and congenial in assisting our journey through the dense *********** beaurocratic jungle.Review from Leroy M
5 stars10/28/2023
You not only discovered funds I didn't even realize were missing in the ************* system but also took the extra steps to simplify the paperwork process for me and ensure I received the money. Your professionalism and assistance are greatly valued in today's world. Keep up the excellent work!Review from Marcus E
5 stars10/19/2023
It was great dealing with you, very professional, timely, and good explanations on any concerns. Most of all it wouldnt have happened if not for your agency. It was a wonderful experience.Review from Ewan P
5 stars10/15/2023
For more than two years, **** and her team have worked with me. She helped me in getting the life insurance policy that belonged to my uncle, who passed away. I received my share of the policy a week ago after **** and her team made it through a number of difficulties. **** and her team come highly recommended.Review from Kai K
5 stars04/28/2023
Thank you *** for bringing the lost asset to my attention. As I live in another state, you were able to locate me, cited the asset, answered my questions when I contacted you, and explained the process thoroughly. You provided all the forms necessary. After a few steps on my own, the claim was submitted and processed. I am very impressed by your process and professionalism. Thank you again.Review from Callum R
5 stars04/11/2023
Thank you *** for bringing the lost asset to my attention. As I live in another state, you were able to locate me, cited the asset, answered my questions when I contacted you, and explained the process thoroughly. You provided all the forms necessary. After a few steps on my own, the claim was submitted and processed. I am very impressed by your process and professionalism. Thankyouagain.Review from Callum E
5 stars03/27/2023
I am writing to express my gratitude for your assistance and to let you know what a positive experience it was for me to work with *************************. ***** combines a friendly personality with a high level of professionalism. I wanted to take the time to express in writing how much I value and appreciate your assistance. Throughout the entirety of this process, she responded to each and every one of my inquiries in a timely and informative manner, despite the nature of the questions that I posed to her. ***** is without a doubt one of the most knowledgeable individuals in her industry, and she has maintained a consistent level of candor and openness from the very beginning.
Customer Review Rating
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