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Find a Location

Lauth Investigations International, Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforLauth Investigations International, Inc.

    Investigator
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.75/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2011

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lauth Investigations’ Lost Assets division is an Indianapolis based firm focusing on rightfully returning to assets to owners and their heirs.

    Business Details

    Headquarters
    201 N Illinois Street, 16th Floor South Tower, Indianapolis, IN 46204-1904
    BBB File Opened:
    7/23/2007
    Years in Business:
    29
    Business Started:
    6/1/1995
    Business Incorporated:
    12/20/2005
    Accredited Since:
    5/20/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Business Management
    • Mr. Thomas Lauth, Owner
    • Ms. Rain Lauth, COO
    Contact Information

    Principal

    • Mr. Thomas Lauth, Owner
    • Ms. Rain Lauth, COO

    Customer Contact

    • Mr. Thomas Lauth, Owner
    Additional Contact Information

    Fax Numbers

    • (855) 544-3463
      Primary Fax

    Email Addresses

    Website Addresses

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    William C

    1 star

    06/27/2024

    I understand that when dealing with the government things move slowly but Lauth has out right lied and misinformed me deliberately. They contacted me last summer telling me they could retrieve a life insurance settlement of my dads who passed back in 2016. I knew about the policy but decided to let them handle it. When asked they told me it would take 2 or 3 months to get me a check. I also told them I wanted to be kept informed every step of the way, which they agreed to. It has now been almost a year and I still haven't seen a check. Whenever I try to call them either their phone system hangs up before I can leave a message or if I am lucky enough to leave a message, they never get back to me. In fact the only time I hear back is if they had another form for me to sign or I email them threatening legal action. Most recently the *** contacted me claiming he had tried calling me but had the wrong number. I told him that I had given his people the correct number months ago and that they had contacted me using a couple of times I have yet to hear back. these people only tell you what they want you to know and avoid answering any real questions. I still don't know how much the policy is worth or what I am getting.

    Lauth Investigations International, Inc. Response

    07/18/2024

    Dear ********************, Lauth Investigations International, Inc. takes great pride in providing diligent serviceand exceptional handling of our client's cases.Your case. is delayed by the government in which we have no control. Clients have confidently relied upon Lauth for various professional services for almost thirty years. First we appreciate your feedback, specifically, regarding asset recovery, Lauth prides itself on recovering over $60 million offunds for owners that would otherwise sit unclaimed.This division additionally stands out with a return rate of 98%.in the last 12 years. Please be advised and this is important to understand. Lauth acknowledges that we are unable to meet your expectations and also understand your frustration. The nature of this claim requires formal probate proceeding and a Personal Representative to be appointed to administrate the estate before we can file and obtain the assets to settle the claim. The average length of a probate case can take SIX months to over a year. As you acknowledged, the delay in this case is due to the government and court proceedings and this delay is literally out of our hands and control. As such, we have released you from all agreements previously signed between you and Lauth Investigations **** and are also removing ourselves from being the ** of the estate. Since we work on a contingency basis, our claimants are not charged out-of-pocket. We only get paid if they get paid. No fee is owed to us or further obligation between you and Lauth Investigations. However, we urge you to consult with a lawyer concerning appointing a new ** for the estate and the rest of the process. To maintain the confidentiality of our clients/claimants, Lauth Investigations will ensure that any personal information associated with your claim is destroyed in its possession. Thank you so much for reaching out and expressing your concerns about the process. We wish you all the best for the rest of your recovery process. Sincerely, ****** Lauth | CEO Lauth Investigations International, Inc.

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    BBB Serving Central Indiana

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