Business ProfileforRosie's Gardens

My husband and I went to Rosies Garden and spoke with **** about a list of items that we wanted to purchase and we explained to him where we wanted them to go. We were told that installation would be 60% of the cost of materials so we were willing to pay that amount. Someone arranged to come to the house without meeting with us to provide an estimate so we thought that we would get an accurate estimate. The person who came to the house saw that majority of the plants were going into an existing flowerbed and explained that for that cost the existing bed would be tilled in preparation of the new plants. During the installation we explained to the workers the locations of the plants that we went over with **** but there was no work done to our existing flower bed. The workers dug a hole and placed the plants in the bed. Now that the work is done we are being told that the 60% of material cost that we were willing to pay did not cover installing the plants in our yard. We are uncertain about what it actually covered and feel that the situation was mishandled somewhere. Our requests were not unreasonable to have some of the plants positioned in different locations throughout the yard. If our estimate included the tilling and planting of our main flower bed then the credit for that work not occurring should account for the smaller areas where we placed some of the plants. We are unsure of what went wrong in this situation but we do not feel like we are at fault. This situation could be the result of a communication error, an estimate error, or a site management error but we as customers who expressed our intent and are willing to pay what was agreed do not feel that we should be responsible for what went wrong. We were sent a final bill for $300 more than the estimate to install the agreed upon plants we purchased from Rosies. They were claiming extra dumping charges and fees for installing the same plants from the estimate and we would like the charges adjusted.