Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          TheUSAJeans has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileTheUSAJeans

            Online Retailer

            Current Alerts For This Business

            Alert:

            After an inquiry spike in October of 2023, BBB attempted to contact US Jeans by phone, however BBB was unable to reach them. In November of 2023, we attempted to forward the company's reviews to them by mail to the following address: 211 N Pennsylvania St. Ste. 600 Indianapolis, IN 46204. BBB has since had our notices returned as "Undeliverable as Addressed." The address also shows "Temporarily Closed" online under "The USA Jeans." After further research, it appears that their phone number is associated with several other business names as well, including, but not limited to, Fullioboots and Fullioshoes. Due to insufficient information on the company and our inability to contact them at this time, BBB advises that consumers exercise caution when doing business with US Jeans. Additionally, since reviews and complaints allege that consumers have failed to receive their purchased products from the company, BBB advises that you review the business details and contact information in this profile, as US Jeans may be doing business under other names. 

            Additional business information

            Believed to be out of business:
            According to information in BBB files, it appears that this business is no longer in business.
            Additional Info:
            Mail sent to the business on 02/23/2021 was returned by the U.S. Postal Service as Undeliverable as Addressed.
            See all additional business information

            Contact Information

            Indianapolis, IN 46204

            (209) 890-0451

            Customer Reviews

            1/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            61 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            NR

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 3

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            Indianapolis, IN 46204
            BBB File Opened:
            1/19/2021
            Business Started:
            1/1/2021
            Alternate Business Name
            • US Jeans
            • Fullioboots
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            61 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            BBB unable to locate business
            I purchased two pairs of jeans aprox 11/10/23 and have yet to receive an order. when i contacted the company i was advised that order was delivered. i then advised customer service that i did not get package and was then sent email saying my order was lost that they would send me replacement items. i also have not received this shipment but then i got an email stating that i could get a 70% refund. i replied this was unacceptable , that i wanted items or 100% refund. these item were ordered not aware that this is a fraudulent company. why does this company keep getting away with this?
            Read 60 More Complaints

            Customer Reviews

            9 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tracy V

            01/03/2024

            Ordered from this company on 10-13-23. They managed to ship me a free gift but did not deliver the 3 pairs of Jeans & 3 pairs of shorts I ordered. They said the free gift a fake diamond ring was a test to see if I could get a package from them. Then said they resent the package. It never arrived. Well after almost 3 months of back & forth with their customer service team they say the shipping company is to ************ will only refund 70% of my cost. BUYER BEWARE
            Read 8 More Customer Reviews

            Local BBB

            BBB Serving Central Indiana

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.