Business ProfileforAmos Exteriors

**** told me from the beginning that I needed a new roof and my insurance would cover it. I asked for a quote and they stated that they didn't give quotes, that they would match my insurance payout so I wouldn't ever have to pay out of pocket. My adjuster came out and then I received my first check shortly after. I stupidly gave **** the check before I had even signed a contract. **** lost the check. I had no contact for weeks and then they contacted me asking me if I had the check. I had to get a new check sent. I then scheduled a meeting with the sales rep to pick out shingles and gutters and sign a contract. Day of meeting the sales rep doesn't show up, doesn't contact me. The next day he has some grand excuse. We schedule two more meetings, he doesn't show up or contact me both times until the day after with an even bigger excuse then the last. I stop replying. ** then sends me long text messages apologizing and promising me things for days. I finally respond and we set a meeting. We meet and I sign a contract. I'm again told that I will not have to pay out of pocket. ** also tells me that they will vent my bathroom vents through the roof and remove an antenna. Months go by with no contact until he texts me that they are out of all shingles except for a couple and I have to pick one. I tell him to give me my money back and I'm done. No response. I talk to a manager who says he will get it fixed. They order my shingles from a different state and put my roof on in January, 7 months after my initial meeting. They do not do the vents or remove the antenna. I see a problem with my shingles and text my new sales rep. ** says he will look into it. That was 3 months ago no response. I then receive a text that I owe $1400. I call two **** employees. No response for two days. Now they are saying I owe $781. Horrible experience and horrible company. I talked to several managers and higher *** and none seem to care about the way I was treated, or how bad my process was.