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Find a Location

Oak Motors, Inc. has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Oak Motors, Inc.

      3931 S East Street Indianapolis, IN 46227-1381

      BBB Accredited Business
    • Oak Motors, Inc.

      PO Box 1236 Anderson, IN 46015-1236

      BBB Accredited Business
    • Oak Motors, Inc.

      2901 Broadway St Anderson, IN 46012-1340

      BBB Accredited Business
    • Oak Motors, Inc.

      5075 W 38th St Indianapolis, IN 46254-3323

      BBB Accredited Business
    • Oak Motors, Inc.

      1150 N Shadeland Avenue Indianapolis, IN 46219-3657

      BBB Accredited Business

    Business ProfileforOak Motors, Inc.

    Used Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    57 complaints closed in last 3 years

    14 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/20/2000

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Buy Here Pay Here Automobile Sales

    Business Details

    This is a multi-location business.

    Find a Location

    Oak Motors, Inc. has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Oak Motors, Inc.

        3931 S East Street Indianapolis, IN 46227-1381

        BBB Accredited Business
      • Oak Motors, Inc.

        PO Box 1236 Anderson, IN 46015-1236

        BBB Accredited Business
      • Oak Motors, Inc.

        2901 Broadway St Anderson, IN 46012-1340

        BBB Accredited Business
      • Oak Motors, Inc.

        5075 W 38th St Indianapolis, IN 46254-3323

        BBB Accredited Business
      • Oak Motors, Inc.

        1150 N Shadeland Avenue Indianapolis, IN 46219-3657

        BBB Accredited Business
      Location of This Business
      3931 S East Street, Indianapolis, IN 46227-1381
      BBB File Opened:
      3/20/1994
      Years in Business:
      30
      Business Started:
      3/19/1994
      Business Incorporated:
      11/20/1985
      Accredited Since:
      3/20/2000
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Related Businesses
      Business Management
      • Mr. Jeff Pretorius, President
      • Mr. David Bayt, Corporate Counsel
      Contact Information

      Principal

      • Mr. Jeff Pretorius, President

      Customer Contact

      • Mr. David Bayt, Corporate Counsel
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      57 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/05/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I recently got a car from oak motors and its been a complete nightmare since the first payment! I got a car from them on 4/29 a ***** Equinox 2011. The car broke down the next day going to work! I returned the car and they put me in a new car immediately. So on 4/30 Im in a ***** Cruze LT 2014. A week having a different car it overheated. They service the car on 5/09 replaced hose and added antifreeze.. everything was fine for a week and half almost 2 weeks with no problems then overheats again. This time I take pictures n make videos because it shouldnt be doing this so soon. So I get it serviced again on 5/23. This time Im hot and ****** off because they just drove the car and never actually fixed the car they had multiple people drive the car to see if it overheated. All for me to send it in again for a 3rd time on 5/31 because Im losing antifreeze and engine is misfiring. I even had a third party look at it which was a friend. Spoke with service told them everything wrong with the car because ik and worked on cars before so I get ****** when people lie to me! I talked to them today and said they couldnt find a problem so they didnt fix or replace anything. I spoke with sales service and finance! Nobody can accommodate me with a car, nobody can service the issue or even refund me my money back. Ive made each payment on time and allowed them to resolve the situation all for them to tell me my car can be repossessed which is crazy because I havent missed not one payment! Another option was to part ways meaning no refund and it wouldnt go on my credit.. or pay a 250 tow fee to a different lot to not even guarantee they can put into something. To have 2 cars in 30 days and 3 services is unacceptable! Still have 36 months warranty or ****** miles which ever comes first! Engine and transmission is covered so Im confused why service wont do their job! Im still coming out of pocket to get to work still have the car! I jus want a reliable car or money back!
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Angelique M

      1 star

      05/16/2024

      They sold us a Malibu that needed the suspension and shocks and after that was fixed it still needs a knuckle. They've had the car 5 days and still have not finished up. I'm missing work now and that was the reason for going into this kind of debt. I don't think that the maintenance department is run by the same people since the salesman *************************** has been able to get the work included in the 90 day warranty. Not happy with the maintenance

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