Customer ReviewsforOak Motors, Inc.

They sold us a Malibu that needed the suspension and shocks and after that was fixed it still needs a knuckle. They've had the car 5 days and still have not finished up. I'm missing work now and that was the reason for going into this kind of debt. I don't think that the maintenance department is run by the same people since the salesman *************************** has been able to get the work included in the 90 day warranty. Not happy with the maintenance

I bought a **** 500x thru oak motors in November of 2022. The amount of times my car has been in the shop is appalling! Every two months or so I bring it in and hope they can find what's wrong with my transmission they have told me they won't work on my car due to there being no code. But that they could feel my transmission riding weird but that they hoped it would break before the warranty ran out! Let's come to this last Friday my car wouldn't start so they bring it in "fix" it and by Monday my car was broken down again! Then you have to play phone tag for 3 days to get them to pick up my car again! Absolutely worst service ever but yall want me to pay ****** for a car. Wild!!!

F*** Oak Motors! I promise I will be filing a lawsuit, no threat! First of all, I had a *** Through them, the engine completely blew a couple months after getting it, come to find out the engine that was in the *** didnt belong & there was an active recall on it. I ended up having to keep that *** for 3 years no matter what issues I dealt with early on. I was able to pay down my loan enough to trade my *** in so on 2/2/24(2 months ago) I purchased a 2016 Sonata, it started to make popping noises when i turned and the steering wheel was also making noises, the brakes are squeaking, it already needs an oil change but to top it ALLThe whole back end of my vehicle fell apart while I was driving on I-69 with my two small children with me. I was forced to tie the car back together with a couple of bed sheets that I had in my trunk just to be able to turn around & make it back home instead of going to our fun day we had planned. I literally drove home on the highway with the a** end of my car on the ground LITERALLY!!! I ended up finding a repair shop that was open late that evening & took it there because oak motors service department wasnt open that day since it was a Saturday. The repair shop confirmed that the car had previously had the bumper replaced terribly, the bumper didnt even have the clips & was being held together with body filler! I demand a refund for paying out of my own pocket to fix my bumper but of course I received nothing. They also told me the vehicle steering coupler needs fixed, fenders missing, engine belly pan is missing..etc & that I have to pay for it which totaled out to over $700for a vehicle is just purchased 2 months ago today, yea f***** right! They can Kiss ********* attorneys a** because thats where Im at with them! I am not the one!

??????????????????I THINK ITS TIME FOR A CLASS ACTION LAWSUIT ALL IN FAVOR SAY I ????????????????????????????

I bought a 2016 Dodge Journey a month after getting it engine light came on. I took to shop they said nothing was wrong with it. I took it in 9 times for the same problem before they finally said it was the catalytic converter. Charged me to fix it. this went on for months. I have not even owned the car for a year yet. went into the shop last week for oil leak took them a week and alot of runaround and rudeness but finally got car back. drove one day and not it says no oil pressure had to have it towed back in today. NOw how long it going to take. wont give me rental are very rude. Just a piece of c*** car owe way to much money on it and dont get me started on ******* Finance!!!!!!

Ive had nothing but trouble from the vehicle that I had gotten from oak motors in ********, its constantly something going on with it, the first month I had it, I had to replace the windshield wiper motor, then I had a leak of antifreeze coming from the water pump, had it replaced then the time chain went out an they wouldnt believe me until they put a dye in it an so they could see it for themselves I currently am still leaking antifreeze, Im over this car

I applied for a car loan and they say they are buy here pay here but I get denied because I'm on ssi that's discrimination when I told the guy on the phone that he laughed at me I even have a co-signer he said nope I had $700 listed for a down payment and he still said nope my hands are tied

Im truly upset I have been paying on a 2011 explore it has given me nothing but problems from the breaks to the a:c wich they have claim to fix all of these things from the day I purchased the vehicle these things have not been fixed they keep my truck for more than 3 months gave it back and it broke down on the highway in route to my mother in laws funeral they towed it back keep it for another month and did it was fixed its still not fixed I make my payments I have asked to trade it for something different and they wont somthing g needs to be done about this company this make no sense people pay for reliable vehicles

Very unprofessional... Horrible I will be filling a lawsuit .. ******* Finance as well Liars rude bullies

I WOULDNT BUY A CUP OF WATER FROM THEM! I WOULD HAVE GIVEN THEM ZERO STARS BUT HAD TO GIVE AT LEAST ONE TO BE ABLE TO POST. They sold me a vehicle that SHOULDNT have been sold due to being returned by previous customer! I purchased a vehicle from them due to my Luxury vehicle being totaled in a auto accident and still showing as a open car loan on my credit report. Communication was GREAT and CONSISTENT with the sales person up to the signing of the paperwork; afterwards ALL COMMUNICATION STOPPED! They didnt honor the 48 HOUR exchange policy and less than 30 days of me having the vehicle the engine light came on. Now Im being told that I have to pay for some of the repairs, I cant exchange the vehicle(EVEN THOUGH THEY DIDNT HONOR THEIR OWN POLICY). Its crazy how businesses are allowed to treat customers horribly and use Covid-19 as an excuse for foul behavior. This is horrible, unethical and it lacks morals.