Business ProfileforEdison Pointe Apartments

Thursday January 11th, the hot water in my apartment started to run cold. No hot water at all nor any heat in the building. It is January 19th and still no hot water or heat. During the 14th through the 16th the weather was below 10 degrees during the day and below 0 at night. I had to purchase multiple heaters so my house wouldn't be an icebox. I had to boil cold water every time i wanted to wash a dish, take a bath, or even wash my face and brush my teeth. I called the manager ****** multiple times to ask when the hot water would be back running. She told me that maintenance said it had been repaired but it was not in fact there is no longer any water pressure when pushed towards hot as of now. This is unsafe, this is very unacceptable no matter the weather conditions. I would like for the owners to take accountable for the issues that needs to be resolved. No one should have to live uncomfortable and not be listened to when having problems in their home. There has been a plethora of issues that has gone on in my home but this one has topped them all.