Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Ray Skillman Used Car Supercenter South has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRay Skillman Used Car Supercenter South

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/6/2020

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1099 N US Highway 31, New Whiteland, IN 46184-1380
    BBB File Opened:
    4/29/2014
    Years in Business:
    10
    Business Started:
    10/18/2013
    Business Incorporated:
    7/18/1979
    Accredited Since:
    3/6/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Ray Skillman GMC Truck, Inc.
    • Ray Skillman Fiat
    • Ray Skillman Mitsubishi
    Business Management
    • Mr. Ray Skillman, President
    • Mr. Cory Delp, CEO
    Contact Information

    Principal

    • Mr. Ray Skillman, President

    Customer Contact

    • Mr. Cory Delp, CEO

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I purchased a car from Ray Skillman in *************, I've taken the car back twice to have the air bag sensor replaced still incorrect part, upon purchasing the car I took it for a test drive brought it back signed all the papers went to get in the car and leave it wouldn't start or unlock. The battery was changed in the key phobe still didn't work. I was given a loaner car and went on the Monday to pick the car up. After I got the car home, I discovered the radio didn't work. I reached back out and made an appointment but per the management over the leasing program they refuse to pay for it. I purchased the part that was needed and had it installed in order to listen to the radio this car has some electronical issues that this car lot is not willing to address fast forward to me having the car for 85 days, took the car to the same spot for an oil change and was accused of unplugging the gps and scolded about how this is a violation to their lease terms and the car could be taken from me . I was told my gps was unplugged for 103 days mind you I only had the car for the 85 days. When I brought this to their attention and it was confirmed no one ever said I apologize or nothing they focused on the music that was hooked up in the car then claiming it was search a fire hazard and would be unhooked. The music didn't even has power connected unless you flipped the toggle switch. I left the lot the music wasn't unplugged but on Friday the car completely stopped working in the middle of traffic. I had the car towed and they had it towed to the lot and it's been sitting there and I've been without transportation. I explained when I called that I needed my car because I had 2 funerals to attend and no way to get there. But of course, that didn't matter because to date the car hasn't been looked at. Every payment that was required has been made on time. The service at this establishment stinks and I'm very unhappy.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sarah L

    1 star

    11/22/2023

    I have had my vehicle since March. In April, it began dying sitting in my driveway. I'd jump it every morning. I took it to their service department and was told it was a loose battery cable. Went to TN on my honeymoon and it was dead every day. Took it back to their service department and was told it needed a new battery. They put in a new one. In July, I was at ******* and I was driving in the parking lot, I lost all power. They had to tow it back to their service department. They replaced the battery, again, new alternator, new starter and I was told their GPS was draining it. They put a different GPS on it. However they did not charge me for anything except the starter because I asked them to put on a new one. Last Saturday, 4 months after replacing those parts, I lose power. They tow it, again. Replace the alternator, again. And they did not charge me anything out of pocket....I've had my car back for about 28 hours and again, no power. It's drained. Thanksgiving weekend and my family and I cannot go anywhere. We have 4 children. I work full time and rely on my car to get me there. Thus is uncalled for. Good luck getting a loaner from them too. They give you a big run around and no one has the same story....although they've cut a lot of cost out of my pocket I've missed work and now unable to see my family. Something has to give here!

    Local BBB

    BBB Serving Central Indiana

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.