Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Tire Dealers

Tire Rack (The)

Reviews

This profile includes reviews for Tire Rack (The)'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Tire Rack (The) has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.87/5 stars

    Average of 2,368 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTerence W

      Date: 03/29/2023

      5 stars
      Great service as always - long time customer for a reason.
    • Review fromCesar A

      Date: 03/29/2023

      5 stars
      Easy and without the wait ***** of ****** for both availability and installation. Will do it again.
    • Review fromWilliam O

      Date: 03/29/2023

      4 stars
      Tires are being installed today. I will update once a ride quality Test is performed and see how they balanced out.Shipping was as expected and as Described.Thanks again, From a retired Master Auto Technician.
    • Review fromShane E

      Date: 03/28/2023

      5 stars
      The tires showed up in record time and were in perfect condition. Thank you for the prompt order !
    • Review fromCarolyn M

      Date: 03/28/2023

      5 stars
      Tires are great for the price. I have no issue with Tire Rack - first class service. I chose *************************** - from your list for installation. This installer was closer to my location, after ordering, I checked with them and they could not fit me into their schedule until two days after the scheduled time. Mind you, the installation was confirmed at the time of purchase through your website. After trying to work with them to get an appointment close to what I had scheduled - they said it would be better to use someone else. I had to consult your customer service rep who helped me find another ********** We chose ********* in the Centerpoint area of **********. Confirmed everything with them had a scheduled appointment for 11am on Friday. All of this took place on a Wednesday - got to my appointment on Friday (arrived 15 minutes early); they immediately asked if I would be dropping off or waiting (waitingIm from out-of-town). WE WONT BE ABLE TO GET TO YOUR CAR FOR 2 TO 3 HOURS. To make this horrible story short, I didnt leave until a few minutes before 3pm. I will say they were friendly and the place was clean. Tires were installed correctly (hopefully). OH, I FORGOT TIRE RACK IS VERY EFFICIENT - IN A SHORT TIME, MY TIRES HAD ALREADY SHIPPED TO THE LOCATION THAT TOLD ME TO FIND SOMEBODY ELSE (**********). IT WOULD HAVE CAUSED A DELAY IF I CHANGED THE DELIVERY AT THIS POINT - SO, I HAD TO PICKUP MY TIRES AND RIDE AROUND WITH THEM UNTIL THEY WERE INSTALLED THE NEXT DAY. The end of my tire experience. There is a disconnect with **********
    • Review fromgary b

      Date: 03/28/2023

      5 stars
      WHEN I NEED TIRES FOR MY VEHICLES. I ALWAY'S ORDER FROM THE TIRE RACK. THE TIRE RACK FOLKS ARE TOTAL PROFESSIONALS AND ARE ALWAYS AVAILABLE TO ANSWER QUESTIONS. MY LAST ORDER I RECEIVED THE NEXT DAY. ************ STORE.
    • Review fromKevin T

      Date: 03/28/2023

      5 stars
      Best service ever, quick delivery, excellent customer services.Thanks to **** for his help.
    • Review fromJames C

      Date: 03/27/2023

      5 stars
      Remain a highly satisfied repeat (many times) customer! Never disappointed.
    • Review fromDelbert T

      Date: 03/27/2023

      5 stars
      Easy to find OEM tires, reasonably priced, quick delivery, and many installation options.
    • Review fromTHOMAS M

      Date: 03/27/2023

      5 stars
      SHIPPING WAS ONE DAY AND I RECEIVED MY TIRES...SERVICE WAS GREAT AND VERY HELPFUL...MADDEN

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.