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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Tire Dealers

Tire Rack (The)
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Tire Rack (The)'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Tire Rack (The) has 3 locations, listed below.

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    Customer Review Ratings

    4.87

    Average of 2,368 Customer Reviews

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    Review Details

    • Terence W

      Date: 03/29/2023

      Great service as always - long time customer for a reason.

    • Cesar A

      Date: 03/29/2023

      Easy and without the wait ***** of ****** for both availability and installation. Will do it again.

    • William O

      Date: 03/29/2023

      Tires are being installed today. I will update once a ride quality Test is performed and see how they balanced out.Shipping was as expected and as Described.Thanks again, From a retired Master Auto Technician.

    • Shane E

      Date: 03/28/2023

      The tires showed up in record time and were in perfect condition. Thank you for the prompt order !

    • Carolyn M

      Date: 03/28/2023

      Tires are great for the price. I have no issue with Tire Rack - first class service. I chose *************************** - from your list for installation. This installer was closer to my location, after ordering, I checked with them and they could not fit me into their schedule until two days after the scheduled time. Mind you, the installation was confirmed at the time of purchase through your website. After trying to work with them to get an appointment close to what I had scheduled - they said it would be better to use someone else. I had to consult your customer service rep who helped me find another ********** We chose ********* in the Centerpoint area of **********. Confirmed everything with them had a scheduled appointment for 11am on Friday. All of this took place on a Wednesday - got to my appointment on Friday (arrived 15 minutes early); they immediately asked if I would be dropping off or waiting (waitingIm from out-of-town). WE WONT BE ABLE TO GET TO YOUR CAR FOR 2 TO 3 HOURS. To make this horrible story short, I didnt leave until a few minutes before 3pm. I will say they were friendly and the place was clean. Tires were installed correctly (hopefully). OH, I FORGOT TIRE RACK IS VERY EFFICIENT - IN A SHORT TIME, MY TIRES HAD ALREADY SHIPPED TO THE LOCATION THAT TOLD ME TO FIND SOMEBODY ELSE (**********). IT WOULD HAVE CAUSED A DELAY IF I CHANGED THE DELIVERY AT THIS POINT - SO, I HAD TO PICKUP MY TIRES AND RIDE AROUND WITH THEM UNTIL THEY WERE INSTALLED THE NEXT DAY. The end of my tire experience. There is a disconnect with **********

    • gary b

      Date: 03/28/2023

      WHEN I NEED TIRES FOR MY VEHICLES. I ALWAY'S ORDER FROM THE TIRE RACK. THE TIRE RACK FOLKS ARE TOTAL PROFESSIONALS AND ARE ALWAYS AVAILABLE TO ANSWER QUESTIONS. MY LAST ORDER I RECEIVED THE NEXT DAY. ************ STORE.

    • Kevin T

      Date: 03/28/2023

      Best service ever, quick delivery, excellent customer services.Thanks to **** for his help.

    • James C

      Date: 03/27/2023

      Remain a highly satisfied repeat (many times) customer! Never disappointed.

    • Delbert T

      Date: 03/27/2023

      Easy to find OEM tires, reasonably priced, quick delivery, and many installation options.

    • THOMAS M

      Date: 03/27/2023

      SHIPPING WAS ONE DAY AND I RECEIVED MY TIRES...SERVICE WAS GREAT AND VERY HELPFUL...MADDEN

    Tire Rack (The) is BBB Accredited.

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