Business ProfileforDorsett Automotive

The last day of May 2023 I as a 20 yr old went to make my first big purchase on my own to buy a car so my sister and I can get to work. I was desperate for a car that would be dependable and was assured I was getting a good car with a great warranty. I feel they really hyped the warranty knowing I was worried about something dependable. I started having issues & when checking the oil it kept being low, I kept having to put oil in. Talked to service,******* told me since it had oil in it right then they can't see the problem that I would have to bring it back every week and let them see. No warning lights ever came on. Not tire pressure, not oil, not check engine. Car is running rough, idles rough, doesn't want to go. I'm scared to drive it. Take it in for repairs, Oct 3 get it back cost me $1200.00. I was told my warranty was basically useless for this and wouldn't cover by *******. I take her at her word and no warning lights still but still using oil and still not running right. I call and get no where, playing ph tag, ignored, and gaslit like there isn't really a problem and I'm just being dramatic. Called again in Jan bc at this point I am scared to drive it all. They tell me I can bring it in and pay more to get it diagnosed AGAIN. I can't afford to just keep paying for them to diagnose and say they fixed something that is obviously still an issue. I told them all that. Before all of that I even asked them to just buy the car back and they told me sure if I had thousands to pay the difference. Which they knew I didn't. I basically had to find a new way to go while still paying for one I can't afford to fix and too scared to drive. I had to ask my parents for help bc my autistic sister also depends on this veh. Since jan when the oil was changed it has been driven less than 500 miles. So I have been paying for a car that broke down and was in the shop 4 months after I bought it and has basically been undrivable for half of the yr I owned it. I have rcpts