Business ProfileforFreeFlow Environmental

An *********** was set to look at our molding pump room, *** 2023 the person ************************* gave us a description of the work that would be done and a reason of why the work explained would resolve the mold problem and the moisture would be kept at bay with a de humidifier and a ceiling fan. We scheduled for April 2023 as we also purchased the mold remediation and I wanted it warm to open all the windows. A new crew came out and explained **** no longer works for Free flow and after looking at the pump room assures me the work estimated would not help but now just the outside would need to **mpleted. I was called by the office to sign a new **ntract stating they **uld change the job and do just the outside as I had left for a last minute dr *********** and I assured her Id look over it once I got home. She told me no you need to sign it basically saying they can start the work. I did sign the se**nd **ntract and once I got home printed it and realized their was no change to the price as they only did half the work. I immediately told the men working and was told call the office. The office was admit they **uld bill another ***** for just this outside work. They would not budge after many attempts to **mplain. Sept of ************************************ the **rners which began to mold, even though we have **ntinued to keep the humidifier and added a ceiling fan to run around the clock. I emailed and called and the result was they had to **ntact someone aa they were not sure what to do about the returning mold. Finally a game plan and 3 weeks to finalize. But many canceled ***********s with me and empty promises that they would resolve the mold, they can not **me up with a resolution. In fact they asked me to pay another ***** for the supplies and I told ****** from the office I would not give them another *****. I have **untless en**unters and phone calls and emails and still no resolution. I got another estimate and I'm requesting my ***** back to hire another **