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Find a Location

WordHouse BP has 1 locations, listed below.

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    Business ProfileforWordHouse BP

    Book Publishers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    West Lafayette, IN 47906-3445
    BBB File Opened:
    9/7/2023

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/11/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I have been dealing with this company for three years. During that time, they have published a number of books for me. They were to find a "traditional" publisher for my work. That did not happen, and they preceded to market my work through their own sources. They told me last June 2023 that I had over $7,000 in Royaltys coming for books sold from the previous year, 2022. They were in process of doing another book for me and needed an additional amount OVER the Royalty amount to do that book. The amount was $5,000 more. I sent them the money via a credit card. It was directed to a Canada address. During 2014 they told me that they were selling my books with a company called ASIA books. They told me that the books were selling well in ****. I asked about ******** and was told that I would see them in 1st or 2nd quarter of 2024. It is now in the 2nd quarter, and I have sent a number of emails to my contact person (*************************) and have not gotten a reply. I have called the number that i had for her and also the business number listed by BBB. I am told they are both no longer listed. So, there you have it. Another OLD man tricked out of his savings. I am 84 on July 16th. What can I do?

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kanika S

    1 star

    05/29/2024

    Hi Team,I have been associated with Wordhousebp since November 2021 in regard to the pruposal that I was offered for Accredition and Endorsement for traditional publisher without any closing timeline.While I was working slowly and steadily on requisites one fine day I received message from concerning project manager ( ***************************************** ) that my amount has been forefieted by finance division without considering contract terms and conditions out of no where....while I kept sharing what was happening parallely at personal side ( Pregnant + Postpartum + Cessarean + Healing + Mother In law expired ) they agreed to continue working along with me starting Jan 2024....for a month worked happened with poor response rate as I told them the way of working looks so unprofessional....Since Jan 31, 2024 I have not been able to communicate with them as they are completely vanished after charging approx $3800 for the project and without delivering services ...I also served 2 days of advanced notification to request for my refund but no avail....I request you to look into this matter for early redressal....Thanks ******

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