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Find a Location

Countryside Funeral Home has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Countryside Funeral Home

      420 S 20th St Fredonia, KS 66736-1700

    • Countryside Funeral Home

      206 E. Washington Howard, KS 67349

    • Countryside Funeral Home

      PO Box 247 Fredonia, KS 66736-0247

    • Countryside Funeral Home

      101 N Highland Ave Chanute, KS 66720-1814

    • Countryside Funeral Home

      PO Box 1233 Howard, KS 67349-1233

    Business ProfileforCountryside Funeral Home

    Funeral Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers funeral services.

    Business Details

    This is a multi-location business.

    Find a Location

    Countryside Funeral Home has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Countryside Funeral Home

        420 S 20th St Fredonia, KS 66736-1700

      • Countryside Funeral Home

        206 E. Washington Howard, KS 67349

      • Countryside Funeral Home

        PO Box 247 Fredonia, KS 66736-0247

      • Countryside Funeral Home

        101 N Highland Ave Chanute, KS 66720-1814

      • Countryside Funeral Home

        PO Box 1233 Howard, KS 67349-1233

      Location of This Business
      420 S 20th St, Fredonia, KS 66736-1700
      BBB File Opened:
      2/2/2010
      Years in Business:
      17
      Business Started:
      3/15/2007
      Business Incorporated:
      3/2/2007
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Countryside Funeral Home, LLC
      • Countryside Crematory
      Business Management
      • Mr. Rick L. Brock, Owner/Funeral Director
      • Mr. Randy Robinson, Owner/Manager
      Contact Information

      Principal

      • Mr. Rick L. Brock, Owner/Funeral Director

      Customer Contact

      • Mr. Rick L. Brock, Owner/Funeral Director
      • Mr. Randy Robinson, Owner/Manager
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      The father of my children died June 13th 2020 I paid $1,250 for a headstone for him. It was a green colored Stone because that was his favorite color the year 2022 rolls around and there's still no head stone at his final resting place, we were told that was because the only place in the world to get that stone is from China and it was sitting somewhere on a ship in the middle of the ocean waiting to be unloaded. So then I asked if we changed to just a regular greystone how long it would be for it to get set, and I was told that it would be set within a month that was in May of 2022. Here we are almost to the third anniversary of his passing June 13, 2023 and still no headstone at his final resting place. In essence I spent $1,250 for nothing. I also paid in the package for a CD to be made with pictures and music however the CD was blank when we went to play it there was nothing on it. We get no explanation as to why The headstone has not been set, I had text the funeral director the person who was responsible for the arrangements to find out if the headstone had been set that was 2 years ago he never responded to my text. Every time we call to find out if the stone has been set we are told no it hasn't and there's no explanation as to why. I either want my money back at today's rate since i'm sure the headstones have doubled in price since then, along with everything else, or I want that headstone set ASAP.

      Customer Reviews

      0 Customer Reviews

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      BBB of Midwest Plains

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