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          Romans Chevrolet has 1 locations, listed below.

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            Business ProfileRomans Chevrolet

            New Car Dealers

            Contact Information

            2313 W Main St

            Independence, KS 67301-8416

            Get Directions
            Visit Website
            (620) 331-4700

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2313 W Main St, Independence, KS 67301-8416
            BBB File Opened:
            2/1/2003
            Years in Business:
            57
            Business Started:
            1/1/1967
            Business Started Locally:
            1/1/1967
            Date of New Ownership:
            1/1/1967
            Business Incorporated:
            3/22/1967
            Type of Entity:
            Corporation
            Alternate Business Name
            • Romans Motor Co., Inc.
            Business Management
            • Mr. Bryan Ballard, General Manager
            Contact Information

            Principal

            • Mr. Bryan Ballard, General Manager

            Customer Contact

            • Mr. Randall Romans, President
            • Mr. Bryan Ballard, General Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/10/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            Pushed a 2019 **** ******* from Roman's motor ** ************ ** with a warranty and supposed pre inspection. When we looked at the car on a Wensday the car had a low tire and I asked them to check the tire. They said it was fine just low from sitting and they aired it up. When I got home I found 4 nails and a tire plug in the driver's front tire. They replaced it about 3 weeks later. Then I take the car in May 19 have not drive the car over 1500 miles and it has a vibration when applying the brakes. Also the car won't fill up, it click off likes it full but, there's only a 1/4 tank of gas in it. So you have to continue to keep clicking the pump back on a half gallon at a time till its full. There maint said it needs brakes and rotors the brakes are down to 30% left... I asked about the warranty or the fact i just got it from them he told me that was my problem, I got angry told him **** *** and he tried to fight me! I left at that time due to he was continuing to just scream profanities at me. I have even ask mutiple times for them to maybe re inspect the car? I get a swift and angry no!
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ana J

            05/07/2024

            Worst dealership I’ve ever dealt with and I’ve bought 4 other vehicle from 4 different dealerships by far the most crooked. The reason I say this is because I wanted a vehicle off the lot delivered as I am out of state in Nebraska I put 3000$ down that Friday come to find out they no longer just deliver they now require a notary and the notary wasn’t available Monday and I found the same car with less miles and less money so I called and wanted to cancel only to have both the sales man and the manager tell me they’d be keeping the entire 3000$ if I didn’t purchase the vehicle from them needless to say I was livid how can you be such a crooked dealer that you would steal someone’s money if they didn’t do business with you? Why would I want to ever come back to this place or tell anything but negative things about said dealer needless to say I got stuck with an over priced vehicle with a crashed front bumper that I wasn’t told about mainly because the video they sent was sent with a lower quality camera(on purpose)! I’d give no stars if possible!

            Romans Chevrolet Response

            05/08/2024

            We are sorry to hear that you are not happy with us. When we deliver a vehicle to a customer out of state in order to keep people from stealing others identities we use a service that does all the paper work in person and since you live in one state and someone else buying the vehicle lived in another state it did take longer than normal to complete the transaction. As far as the rest of what you have said in this review I am happy to speak to you over the phone and you can reach me anytime at ************ and ask for Bryan B******. We have been in business since 1967 and we do all we can to provide great customer service. I look forward to hearing from you.

            Local BBB

            BBB of Midwest Plains

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