ComplaintsforElevated Appliance
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Complaint Details
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Initial Complaint
05/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On April 29th, 2022, I purchased TWO (2) ****** **** wired cameras with installation services through ***** ( a booking service), ***** matched us up with this company, Elevated Appliance. I was home on May 11th for the 12pm-2pm installation time set online but no technician ever showed up and nobody from the business called me to explain why they took $356.98 for installation services that they never intended to preform. We want a refund and want others to know that "business" is out there purposefully scamming people. They have done this to multiple people. More people need to be warned about this company and they shouldn't be able to do business anymore.Initial Complaint
11/10/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
They came to our home to look at our washer and dryer. He said we needed a new part for it and wanted the money up front. Unfortunately I went ahead and paid him because I know they have to pay for the parts up front. Messaged her several times; after several excuses I never heard back from them. She cashed our check for over $400.00 and I haven’t heard a word from them since. It’s amazing people feel like it is okay to steal someone else’s money!
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.