Reviews

Review Details

• Review fromPat M

  Date: 09/04/2024

  1 star
  This company does not even deserve 1 star or a third of a star. This is a scam as you can read below or above all the bad reviews. I used their services in St Louis, and the same story. I signed up for quarterly services for 5 treatments. After that was done, they emailed me again about two months later saying we will be at your home to do another service in two days. I was like no you are not our agreement is over and I told the guy for before to cancel my service. I emailed this Anthon, who explained the service tech did not have notes of this and that i should of called in. This is horse shit. Anthon ended up canceling my account by then charged me and did not even come out. This is FRAD and needs to stop. Please do not use this company they are truly a scam and they rip people off.

• Review fromDenise H

  Date: 07/29/2024

  1 star
  SCAM..RIP OFF.. DOES NOT FOLLOW CONTRACT..CHARGES MONTHY BUT DOES NOT COME OUT TO SPRAY. KEEP RESCHEDULING YOUR VISITS.. WITHOUT NOTICE..

• Review fromAnna R

  Date: 06/26/2024

  1 star
  We just started service a couple of months ago and it’s like they spray water or heavily diluted solutions. We have called to cancel our services and no one has called us back. They charge an arm and a leg with “said discount” for not good services or communication. We have had serve tech out a couple of times in between quarterly services but there is no improvements in bugs. One time they said they came and didn’t call so we could unlock gate and out dogs away but yet had a completed service hanger in our door. Breach of contract in there part and are not bbb accredited like we were led to believe. Our own bug spraying that we have always done worked better than this. Waste of money and terrible service. Don’t fall prey to this company!!! They rush you into their services so you can’t look the reviews up! Still waiting for phone call to be returned as well as text message…

• Review fromMichelle N

  Date: 05/18/2024

  1 star
  The communication with this company is awful. You call and can only be sent to a text message, that if you’re lucky you’ll get a response a few days later. When you email it is the same result. The service itself is okay, however staff is really unprofessional. I also took off a whole day of work because they wouldn’t give me a time frame of arrival only for them to show up at 5:30 in the evening. They rope you to their company by promises but fail to follow through. Very disappointed with this company.

• Review fromMichelle C

  Date: 09/07/2023

  1 star
  Horrible company. Their employees (technicians) stay that they sprayed my property, not knowing that I have cameras. My cameras are totally around my house. And Nomo keep billing me for a spray that I never received. The technician doesnt knock on the door. I had one driver (technician) drive right pass my house because the day the technician was to spray, I thought I would wait outside since they dont knock. I assume the technician did not see me and drop right by my house and then few minutes later I received a bill for service that I did not get. You can see the technician driving by on the camera never got out of his vehicle. I asked to speak to a manager and NO manager will call or get back with you and they keep billing me. My contract is over, and they are refusing to take my 30-day written notice that I submitted by e-mail, canceling my service. By law they can't do this my 12-month contract is way passed, none, over with. Poor company.

• Review fromLaura M

  Date: 08/21/2023

  1 star
  Someone came to my door mid May from this company we decided to sign up due to ****************** We'll, I was advised of reduced fees & that I could do monthly installments. They repeatedly attempted to charge me higher fees. Also had some come out again with a week pretty sure they did nothing because we still had the mosquitoes. I spoke to ******* we signed up with within a few days and requested to cancel my service without any fees & after some back & forth he assured me it was cancelled. Well, here it is almost Sept and I am still being harassed multiple times a week for these **** unpaid fees I should not owe. I have talked to people who text me even and they just continue trying to get their money they think I owe. Wish I'd never answered my door, they are terrible

• Review fromKenneth O

  Date: 07/06/2023

  1 star
  About a week ago I began services with Nomo Pest Control. The representative came to my home a stated he would charge me $55 for four treatment per year, He said he was give me $10 discount for signing up with him. He also said I needed any more treatments I would call him for that. At that time the sales representative just took the card for payment on his phone. When I saw my bank account I saw I was charged $65 instead of the $55. When I contacted NoMo Pest Control about this issue in what I was charged versus what I agreed to with the sale agent they didn't seems to care one way or the other. The person I spoke to was kind, but told me they could resend me my contract and if I didn't want their services I could just pay what I owed and terminate my contract. When I reviewed complaints from other consumers on the BBB website I see this has been the reoccurring issue.

• Review fromDaniel K

  Date: 06/29/2023

  1 star
  Sales man lied about price and misdirected information about hidden fees. Do not trust this people.

• Review fromAmy B

  Date: 05/30/2023

  1 star
  BE ****!!!!!!!!I wish when they came to my door I would have seen this. they have the worst service I have ever had. They would show up without all of there supplies and not ready to do the job they claimed they were going to do. We have waited all day for them to show up and then they show up at 7:00 pm at night. I have repeatedly had to remind them to bring everything with them when they come. I dont want to have to call you to come out over and over because they dont bring there supplies. They obviously do not care about customer service because you cannot cancel the contract if you are unsatisfied they charge $278 for that and $10 a month every month

• Review fromAdrienne K

  Date: 07/09/2022

  1 star
  This company is awful! We have not had any decrease in bugs. I have had them re-spray multiple times and still have huge spiders on my porch and in the house that we are killing. Their is no reduction in bugs even the day after they spray. We were told after our 3rd re-spray by the technician that we wouldn't see a reduction in bugs until after the 3rd treatment. Well we still don't have a reduction in bugs after another treatment. Such a scam of a company.