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ComplaintsforColonial Gardens
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Complaint Details
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Initial Complaint
07/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Colonial gardens is not only running itself into the ground, but they aren't safe to live in. People aren't getting their issues with their housing fixed, there's stray cats EVERYWHERE (allergies and severe reactions can happen) their tornado shelters are falling apart and leaking (half the time we can't even get into them because the park management won't answer her phone to come and unlock it ever) and I'm sure you all have gotten complaints about this place before. This is getting very dangerous to live in this parkBusiness response
07/31/2024
The storm shelter were repaired back in March when one resident brought it to my attention. The storm shelters are always open when there are going to be storms. As far as stray cats the resident posted on a page her husband feeds them and they are not allowed in the community per the rules. She text me every time she has an issue and I send someone right over. Her mother was in here on 07/30 talking about purchasing their home so I am not sure what the issue is.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.