Reviews

My plumbing issue was sewer water back-up in my basement. The city and electric company sent people out to see what the problem was, and determined there was a sewer blockage in my part of the sewer line. Home Serve then sent 2 other plumbing companies out to remove the blockage. One augered through to the front side of the house, then said the blockage started there. The second agreed, and said my yard would need to be dug up around the front, but couldn't see how they'd get a backhoe up into my yard (on a terraced hill). I didn't know what step to take next.Unbeknownst to me, Home Serve then sent out **** with AA Drain. He came on Saturday from ***************** - an approximately 100-mile round trip to and from my house. Within half an hour, he had cleared out the blockage - which he said went all the way to the street, not just within my part of the sewer line. He then spent the next hour and a half cleaning up the mud and mess the other plumbers had made. I went down the basement just now, and there is no murky, muddy lake, just dry basement. **** is the best plumber ever! He knew what to look for, how to solve it, and solved it in record time. No destruction of my front yard, pipes, basement floor. I cannot recommend too highly. If I have any future plumbing issues, I will ask Home Serve to call **** first! ****** R