Business ProfileforRamey Lawn & Landscaping, LLC

***** **** *** *********** ***** provided us with a quote and contract at certain materials pricing and quantity. The Company gave us the option of paying the third-party vendor invoices directly, which we did. Upon presentation of the final bill, ***** provided the remaining amount due to the third-party vendor. They also provided us with a final invoice due to RLL, which contained additional quantities and pricing of materials that differed from the initial quote. Although we paid for the majority of the materials directly, RLL billed us the same quantity of goods at a higher price in order to profit from the job. It wasn't until we asked for the invoices from the third-party that we determined the same materials were billed to us multiple times. When confronted, RLL confirmed the over, and possible fraudulent, billing. We agreed to an amount owed back to us of $3,000, in the form of a cash payment of $1,500 and future services of $1,500. The negotiated amount due back to us was less than the original amount due, which was significantly more. I gave the Company 90 days to pay the money back and, while partial payment has been made, we have still not received full payment of the amount due. We have attempted several times to contact RLL in order to schedule services for the remaining $1,500. They will no longer return our calls, emails, or texts. In addition to the billing, the Company improperly installed our sprinkler systems, which was ruined when we tilled our yard this fall. A significant portion of the yard needs to be uprooted so that the sprinkler system can be properly reinstalled. Additionally, the sprinkler system does not currently work as the Company failed to properly fix the main control valve. Finally, a portion of the paver floor and the lighting on the overall landscaping project was improperly installed, which has not been fixed. These fixes should be excluded from the services negotiated and payment due from overbilling.