Business ProfileforYRC Worldwide Inc.

6/29/33- Purchased a 5 pallet load from ****** with a market value of $11,000. Yellow was hired to take care of the logistics of transporting the load from Pennsylvania to Kansas. The load was estimated to be delivered on 7/25/23. On 7/31/33, I still hadn’t heard anything from yellow. The first time I called I was put on hold for 36 minutes and then hung up on. The second time I called, I realized yellow is suddenly outsourcing calls to another country. I was informed that my shipment was in town but it would not be delivered because they’re going out of business. Despite not being apart of our contract, I offered to personally pick the load up myself. I was then informed I would not be allowed to pick the load up either. Called back a third time and got the same response, the load cannot be picked up and the load will not be delivered. She at least offered to email and call yellow, but she came back on the line a few minutes later and said she could not get ahold of them either. I just want my load that I paid for and I will happily come pick it up myself. Tracking * **********