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Find a Location

CBW Bank has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • CBW Bank

      109 E Main St Weir, KS 66781-4344

      BBB Accredited Business

    Business ProfileforCBW Bank

    Bank
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.19/5stars

    Average of 21 Customer Reviews

    Customer Complaints

    69 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/20/2024

    Years in Business: 131

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    CBW Bank is a small town bank offering checking, savings, loans and online financial services in Weir, KS.

    Products & Services

    CBW Bank provides banking and financial services including checking and savings accounts, commercial and small business loans, cash management and online banking.

    Business Details

    Location of This Business
    109 E Main St, Weir, KS 66781-4344
    BBB File Opened:
    11/3/2016
    Years in Business:
    131
    Business Started:
    8/24/1892
    Business Incorporated:
    8/24/1892
    Accredited Since:
    5/20/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:00 PM
    T:
    9:00 AM - 4:00 PM
    W:
    9:00 AM - 4:00 PM
    Th:
    9:00 AM - 4:00 PM
    F:
    9:00 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Rob Higginbotham, CEO
    • Diana K. Fuhrken, Certified Regulatory Compliance Manager
    Contact Information

    Principal

    • Rob Higginbotham, CEO
    • Diana K. Fuhrken, Certified Regulatory Compliance Manager

    Customer Contact

    • Rob Higginbotham, CEO
    • Diana K. Fuhrken, Certified Regulatory Compliance Manager

    Industry Tip

    BBB Tip: How to choose a new bank or credit union

    Customer Complaints

    69 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/22/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I just got a credit alert a account was closed with this bank but I have no knowledge of ever opening an account or what this bank is. I'd like a report and repair my credit if any inquiry has been made. I don't see this on any report but trans union and can not confirm this is even real I don't know what is going on but my next step is the FTC if I can't find resolution here. Who tried to use my identity and why?
    Read More

    Customer Reviews

    21 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vicki V

    1 star

    05/01/2024

    Do not take out a loan from them. I took out a loan with Credit Fresh in 2021 for $1500. I have been paying them back monthly a payment of around $300. I have moved from Ohio to Florida. I recently found out that I have cancer. I have repaid Credit Fresh/CBW Bank over $9,600. I called to let them know my situation with medical prices and chemo and that I had already given them close to ten- thousand dollars. They ask me to pay off the loan with a $3,500 one time payment. Due to my health and having to move I no longer have that in a savings or checking account. I have paid them back more than 100% of what I borrowed. I am 74 yrs old. Shame on them for taking advantage of so many people. They want you to believe they are a Christian business, but they are not! My payments were supposed to be $179.00 a month and they have been $300 and more. NEVER NEVER borrow from them

    CBW Bank Response

    05/06/2024

    Hello Vicki, We’re sorry to hear that you're unhappy with your experience with CreditFresh. Please know that we take matters like this very seriously and have prioritized looking into your feedback. We have escalated this matter internally and have sent you an email regarding next steps. We hope to hear from you so we can address your concerns. Thank you.

    Local BBB

    BBB of Midwest Plains

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