Business ProfileforWichita Family Dental Partnership

I was a patient at the Derby location in January 2024. I thought it odd that they had no patients when I arrived. This is supposed to be a thriving dental practice. The entire time I was there, they had no other patients. The minute the hygienist walked into the room, she tried selling me stuff. I didn't buy any of it. They took 3 xrays. They tried to charge my insurance over $300 for those. The hygienist proceeded to clean my teeth in backward order. I have had my teeth cleaned my entire life. I have never had my teeth cleaned like this. The hygienist had to have come up with this herself. No school teaches cleaning your teeth in backward order. The dentist came in, and I started asking him questions. He was very vague in his answers. I keep trying to pin him down on procedures I needed to be done. Finally, I was getting frustrated and I just shut my mouth. I was told they would give me an estimate, and the dentist walked back to his office. I was told to go sit in another part of the office. By now I had been there 1 1/2 hours. An assistant came over and prepped me for what she said was a "ROOT CANAL". At this point I got up and walked out. Fast-forward to now. I have called (6 times)multiple times to get my records. It has taken them 3 business days just to send me a 1 page release form. Of course, they didn't issue any procedures or instructions to send it back to them electronically. I WOULDN'T GO BACK TO THIS PRACTICE EVEN IF THEY WERE THE LAST DENTIST ON THE FACE OF THIS EARTH. GOOD RIDDANCE.