Business ProfileforCLC Lodging

This place is Def the worst place. They take.our money for a week stay and then cancel it next day we call they say they would fix it after bc of this the hotel staff was trying to kick us out first day next day same thing wake up to them again shutting account down. We end up paying the hotel directly an additional amount bc it's crazy they tell us they would refund us this money that they have charged multiple times for a service they never provided and they caused nothing but issues with hotel.and it was the worst they claim it will be in account 48 hrs we wait call they give us the run around over and over we showed them proof they charged us multiple times for a service we didn't receive and we were out an additional 300 bucks bc we paid the hotel ourselves so the chaos would stop. They are rude and do not want to return the money. We received many diff stories from them. Polite all the way until today as they said wait again. We tell them we want to speak a supervisor since we aren't willing to keep waiting for the money they shouldn't have bc they did nothing except take money from us. Basically they robbed us and now think they can just push it off its crazy so the woman who btw was treated with apology for things she did not deserve bc I am polite even if others aren't and she was rude and said no they couldn't allow me to talk to a supervisor bc suprise no supervisor is there mind u she put on hold earlier needing to speak with someone whom I would assume above her supposedly so that don't add up. My wife had enough so angry which is fuming tells her she knows there has to be someone but the lady wouldn't listen ovetalked and yes my wife cursed at her bc nothing is getting done. Stole from and treated like trash bc they don't want to give us money back. So we took matters into our own hands. This company is scamming and shiesty and they are the worst costumer service I've ever seen. They take Hundreds of dollars only to keep and not do what u paid for. ??