Business ProfileforScholfield Honda
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 7017 E Kellogg Dr, Wichita, KS 67207-1601
- BBB File Opened:
- 6/27/2006
- Years in Business:
- 53
- Business Started:
- 7/31/1971
- Business Incorporated:
- 2/11/1985
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Scholfield Auto Dealerships
- Scholfield-Hatchett Inc.
- Contact Information
Principal
- Roger Scholfield, President
Customer Contact
- Roger Scholfield, President
- Brad Cox, General Manager
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
3 Customer Reviews
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Most Recent Customer Review
Disgusted
05/16/2023
Scholfield Honda Response
05/23/2023
Scholfield Honda disputes the claims by this customer. Scholfield Honda help arrange shipping for the customer. The vehicle was trailered to the customer in Alabama. The customer signed off at time of delivery accepting the vehicles condition. When the vehicle was being unloaded it suffered some damage on the bottom of the front bumper from the trailer ramps. Scholfield Honda was notified by the customer and reached out to the transportation company requesting they start a claim to fix the damages. The transportation company agreed to pay for damages and requested an estimate from the customer. They needed a body shop quote to pay the claim. The transportation company could not get this quote from the customer after several attempts. The customer's mother continued calling and emailing the dealership requesting payment without a quote. We then learned from the customer that the car was in a DUI accident in the same area of the transport damage after delivery. After several request and continued time spent on this issue, the transportation company sent the customer their request of over $1,000 without a damage quote. The result was the customer had the vehicle fixed by insurance from the DUI accident and then pocketed the $1,000 from the transportation company. Scholfield Honda disputes the 1 star rating and the claim. Scholfield Honda worked hard to get this issue resolved for the customer, however, do the fact the customer would not provide a damage quote, there was issues in resolving the problem promptly.
Brad Cox- General Manager Scholfield Honda
Customer Response
05/23/2023
Customer Response
05/23/2023
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