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Reviews

This profile includes reviews for Pink Lily's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pink Lily has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Pink Lily

      323 Mitch McConnell Way Bowling Green, KY 42101-7520

      BBB accredited business seal
    • Pink Lily

      2425 Scottsville Rd Ste 100 Bowling Green, KY 42104-4457

      BBB accredited business seal
    • Pink Lily

      1030 16th Ave S Ste 320 Nashville, TN 37212-2357

    Customer Review Ratings

    2.43/5 stars

    Average of 75 Customer Reviews

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    Review Details

    • Review fromRACHEL R

      Date: 06/13/2025

      5 stars

      RACHEL R

      Date: 06/13/2025

      I love Pink Lily! I have been ordering for several years now-my closet is full of Pink Lily clothes. It's the only brand I wear. I truly love this company. Amazing & trendy clothes at a resonable price point, fast shipping, and easy to work with if there is an issue. Nothing but positive things to say! Great company!

      Pink Lily

      Date: 06/14/2025

      Hey Rachel! Thank you so much for the review! We appreciate your business!
    • Review fromMelissa H

      Date: 05/29/2025

      5 stars

      Melissa H

      Date: 05/29/2025

      First time ordering from Pink Lily, really positive experience and the clothes are nice. Great prices!

      Pink Lily

      Date: 05/30/2025

      Hi Melissa! Thank you so much for your feedback! We hope to be able to continue helping you with all your outfit needs in the future.
    • Review fromCourtney M

      Date: 05/29/2025

      5 stars

      Courtney M

      Date: 05/29/2025

      Great deals & great quality on clothing! The site is so easy to navigate, only thing is I wish they had an app!

      Pink Lily

      Date: 05/29/2025

      Hey Courtney! Thank you so much for your feedback. We appreciate your continued support of Pink Lily!
    • Review fromKerry C

      Date: 05/25/2025

      5 stars

      Kerry C

      Date: 05/25/2025

      great quality clothing and fast shipping. Love the variety also!

      Pink Lily

      Date: 05/27/2025

      Hey Kerry! Thank you so much for your continued support and feedback. We're so happy you love our items as much as we do.
    • Review fromJanelle F

      Date: 05/16/2025

      5 stars

      Janelle F

      Date: 05/16/2025

      I recently had a wonderful experience shopping with Pink lily, and I just had to share my positive feedback! Their customer service is truly exceptional friendly, attentive, and genuinely eager to help. They made the entire process smooth and enjoyable. Additionally, the quality of their clothes is outstanding, the fabrics are soft, durable, and stylish. I’m incredibly satisfied with my purchases and will definitely be shopping with Pink Lily again. Highly recommend for anyone looking for great fashion and excellent service.

      Pink Lily

      Date: 05/18/2025

      Hi Janelle! Thank you so much for the review. We appreciate you and your business!
    • Review fromKerri M

      Date: 05/14/2025

      5 stars

      Kerri M

      Date: 05/14/2025

      I’ve been purchasing from Pink Lily for years! Love the cute styles and graphics they have to offer.

      Pink Lily

      Date: 05/15/2025

      Hi Kerri! Thank you so much for your continued support! We love a good graphic tee to dress up or down, and providing great items to our customers.
    • Review fromSara G

      Date: 05/13/2025

      5 stars

      Sara G

      Date: 05/13/2025

      Amazing and fast shipping! Recommend to everyone and even made a tiktok about them

      Pink Lily

      Date: 05/14/2025

      Hi Sara! Thank you so much for your support and for recommending us to friends.
    • Review fromKatie C

      Date: 04/28/2025

      3 stars

      Katie C

      Date: 04/28/2025

      I’ve only ordered once from Pink Lily and was hesitant due to their no return policy. It’s nearly impossible to know the best size to order because EVERY brand is different. Sure enough some of the items don’t fit my body tight or well and needed to be returned. They only offer store credit which I don’t love. Nevertheless, I placed a second order after returning items that didn’t fit to use my store credit. Now I just pray they fit. They have some cute items but nothing that will motivate me to shop with Pink Lily again. It’s just not worth the uncertainty or hassle of tens possibly not fitting for me.

      Pink Lily

      Date: 05/12/2025

      Hi Katie! We're so sorry all of your items did not work for you. We are working to improve our return policy and the fit of all our items. If you ever have any questions on sizing, please email us at [email protected] and we'd be happy to assist you.
    • Review fromKristi H

      Date: 04/25/2025

      5 stars

      Kristi H

      Date: 04/25/2025

      I love this site! Most of what I order is high quality and it's all really cute. I'm a teacher (read: not rich), so I only order when I can get a good clearance/code/rewards discount, but I'm generally happy with my purchases, get frequent compliments when I wear their clothes, and I recommend them often.

      Pink Lily

      Date: 04/28/2025

      Hi Kristi! We're so happy you love our products as much as we do and that we can dress you for work and play. If you need anything, please reach out to us at [email protected].
      Best,
    • Review fromVictoria B

      Date: 04/25/2025

      5 stars

      Victoria B

      Date: 04/25/2025

      I had a concern that the dress I received was defective and pink really did not hesitate to say they would just send me another one out!

      Pink Lily

      Date: 04/28/2025

      Hi Victoria! Again, we are so sorry about your dress. I am so happy that we could take care of this for you promptly. If you need anything else, please feel free to contact us at any time.
      Best,

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