Business ProfileforSweet Life Heating & Cooling

I owe a huge debt to the Sweet Life heating and cooling. Finally a company who doesn’t see me as a dollar sign. My ac outdoor unit went down with a leak, losing all of my refrigerant on early Saturday afternoon July 13th, 2024 and I called around 8:15 pm and they had someone out before 9. After investigating, the technician found that the unit had sprung a leak somewhere. After realizing that ********** installed the system 4 years ago he suggested to get a hold of them to see if the warranty covered it before they charged to do anything. In the meantime, Jay the owner, put together 3 quotes for me in case. 2 quotes for 2 different unit installs(incase the coil was shot) and 1 for a coil replacement. The coil is a lot of labor which is why the quotes for a new unit install exists. The quotes were very reasonable any he was able to get a team out first thing Monday morning to get it going again. Jay also drove out of his way at 11pm at night and let my family borrow portable air conditioners even thought I haven’t agreed to any business with them yet. However, I am lucky to have a family member who does HVAC for a living and he was willing to come out and take a look. He was able to find a pinhole leak and have it soldered shut, then charged and fill it back up with refrigerant and I was good to go. Bottom line is, even though I didn’t get to do business with the Sweet Life heating and cooling, I had never been treated so well and fairly but a company. Not to mention how quick and fast they were going to be able to help me and I wasn’t even their customer. If I ever have to get work done I won’t second guess calling Jay and the Sweet Life heating and cooling in the future and would recommend them to anyone.