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Find a Location

Richardson Plumbing has 1 locations, listed below.

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    Business ProfileforRichardson Plumbing

    Sewer Cleaning
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/10/2015

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Richardson Plumbing in Florence, KY offers:

    Plumbing for Bathroom & Kitchen Remodeling
    Clogged Drains
    Plumbing Fixture & Repair
    Garbage Disposals
    Gas Line Service, Repair & Replacement
    Water Leaks
    Foundation Leaks
    Frozen Pipes
    Water Heater Installation & Repair
    Toilet Repair & Replacement

    Business Details

    Location of This Business
    8 Oblique Street, Florence, KY 41042-1928
    BBB File Opened:
    6/19/1995
    Years in Business:
    32
    Business Started:
    11/1/1991
    Accredited Since:
    3/10/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of PL.29671 for this business, issued by Ohio Construction Industry Licensing Board (OCILB). The expiration date of this license is 11/7/2024.

    These agencies may include:

    Ohio Construction Industry Licensing Board (OCILB)

    6606 Tussing Road

    Reynoldsburg OH 43068

    (614) 644-3493

    http://www.com.ohio.gov/dico/ocilb.aspx

    BBB records show a license number of J9607 for this business, issued by Kentucky Housing, Buildings and Construction. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Kentucky Housing, Buildings and Construction

    101 Sea Hero Road , Suite 100

    Frankfort KY 40601

    (502) 573-0364

    Fax: (502) 5731057

    http://dhbc.ky.gov/

    BBB records show a license number of M5429 for this business, issued by Kentucky Housing, Buildings and Construction. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Kentucky Housing, Buildings and Construction

    101 Sea Hero Road , Suite 100

    Frankfort KY 40601

    (502) 573-0364

    Fax: (502) 5731057

    http://dhbc.ky.gov/

    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Jay Richardson, Owner
    Contact Information

    Principal

    • Mr. Jay Richardson, Owner

    Customer Contact

    • Mr. Jay Richardson, Owner
    Additional Contact Information

    Fax Numbers

    • (859) 371-7230
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Richardson Plumbing came to my house in April to dig up my driveway that they, themselves, surveyed to fix a pipe. They realized the pipe was in the backyard. So they dug up the backyard and fixed the pipe. Well, they never put my driveway or backyard together. They are sinkholes in both. They left all kinds of hazardous debris, including rusting metal, clay pipes, pvc pipes, dirty, used gloves, and even a Richardson Plumbing hoodie. Not to mention, the termite bait they dug up that we also just had installed. Another $1,000 job. When the owner came to pick up the check, he assured me everything would be put back together. Well, it’s now going on July and I have yet to have access to my driveway or backyard. I have 2 small children who can’t play in their backyard and we have to walk through our yard to get to my car, that is parked in the street because we can’t walk down our steps that lead to the driveway. When I called the contractors that were apparently supposed to do this (*** ******) he got really nasty with me and told me, and I quote, “can you predict the weather for the next two weeks?” In which I told him, “no I’m not God nor a meteorologist.” When my realtor contacted Jay Richardson, he told her it wasn’t in the contract for him to put it back. Well I have a problem with that because THEY surveyed it incorrectly and assured me they’d come back to finish the job. We’ve been more than patient and accommodating, but enough is enough. I’m getting really upset looking at my yard and driveway, that I had just purchased April 11th. And trusted someone with a job that cost $9,500. I’d like this job done so that I can comfortably park in my driveway and so my girls can play in their fenced in backyard that once upon a time was beautiful before Richardson Plumbing ruined it for them! I’m a Christian woman and don’t wish anyones business into failure. I just want what I was promised and to have what was paid for.
    Read More

    Customer Reviews

    0 Customer Reviews

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